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Steps to Troubleshoot & Fix TIM protect segurança Issues
1. Fix TIM protect segurança Not Working/Crashes/Errors/Unresponsive & Black/White screen:
Restart TIM protect segurança: Restarting the app will resolve most errors.
Update the TIM protect segurança App. Here is how:
On Android goto PlayStore » Search for "TIM protect segurança" » Open TIM protect segurança » click "Update".
On iPhone, goto AppStore » Your profile » Available Updates » Check for TIM protect segurança » click "UPDATE".
Clear TIM protect segurança app cache: Clearing cached data will force your app to retrieve the latest data directly from TIM protect segurança servers.
Check TIM protect segurança app permissions. If any of these permissions required to use your device's features are disenabled, TIM protect segurança might not work.
Uninstall and reinstall TIM protect segurança. If nothing else has worked, completely uninstall TIM protect segurança then reinstall.
Restart your device. Last, restarting your device can often clear most problems causing TIM protect segurança not working
2. Fix TIM protect segurança Server issues & Internet Connection
Check network connection: An unstable Internet will make TIM protect segurança be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
Disable VPN: VPN can cause connection errors and lead to TIM protect segurança not working. Make sure all VPNs are off
Enable background data: When Background data is turned off, TIM protect segurança may not be able to connect to the Internet when running in the background.
Reported Issues
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