Contact Utano☆Princesama Customer Service

Why should I report an Issue with Utano☆Princesama: Shining Live?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of KLab to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. A must have game for anyone who loves anime intro like music and a more than entertaining gameplay experience.I think this is a really good game! I love playing it! It balances challenging and grinding since the more you grind, the better photos tou can get to support you in Lives! The songs accompanied with the lives are also really nice to listen to! The story and voice acting are also great and funny at times! The art in all the scenes, background, and story is also high quality! Along with the animated models used for most story scenes.

2. The art is always fantastic and the team is pretty knowing of their audience! The pulls do tend to draw more towards characters you have high bonds with which is great for getting more stuff for your favourite boy~☆ Great gameplay and gorgeous art~♡I regret not having stayed with the game while I had the chance.

3. Best of all are the songs and getting to "perform" them with the simple to understand rhythm mechanics.Friend of mine showed me the game 2 years ago and have been playing it ever since.

4. I joined UtaPri right from the start and dropped it for a bit due to technical issues, but it never ceased to be the best rhythm game I'd ever played on mobile.

5. i'm a long time mobile rhythm game player - i'm not like a pro but i'm pretty good.

6. If only it didn't take up so much space! 😭 Petition for a smaller spin off game with just the rhythm pls.Sad to see the services close for the english version.

7. i'm close to deletingI keep deleting and redownloading this game!!!! That sounds bad, but it's a testimony to just how good the game is.

8. 3 stars for me.It's a really fun game, it's been having a hard time NOT lagging in the middle of a song.

9. Overall, a solid side game.honestly, i really like this game, especially the rhythm game aspect.

10. The events can be repetitive but with a rhythm game I assume you can only do so much.

11. overall, if you have the storage, it's a good game.

1. Fix Utano☆Princesama Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Utano☆Princesama: Restarting the app will resolve most errors.
2. Update the Utano☆Princesama App. Here is how:
   1. On Android goto PlayStore » Search for "Utano☆Princesama" » Open Utano☆Princesama: Shining Live » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Utano☆Princesama » click "UPDATE".
3. Clear Utano☆Princesama: Shining Live app cache: Clearing cached data will force your app to retrieve the latest data directly from Utano☆Princesama servers.
   1. On Android, goto Settings » Apps » Select "Utano☆Princesama: Shining Live" » click Storage » click "Clear Cache".
4. Check Utano☆Princesama app permissions. If any of these permissions required to use your device's features are disenabled, Utano☆Princesama might not work.
5. Uninstall and reinstall Utano☆Princesama. If nothing else has worked, completely uninstall Utano☆Princesama then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Utano☆Princesama not working

2. Fix Utano☆Princesama Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Utano☆Princesama be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Utano☆Princesama not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Utano☆Princesama may not be able to connect to the Internet when running in the background.