Published by Kinedu on Nov 17, 2024

contact Kinedu: Baby Development Chat with our AI-based Kinedu Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Kinedu?



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Why chat with our AI Kinedu Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Kinedu.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. However I've gone through and updated all the milestones, many of which my child is advanced in, and the My Plan is showing me activities for below her actual age range, not to mention her actual developmental level.

2. Plus! The check off just pops up once activity is complete, so theres no worry about remembering to go check them off! This app is an absolute delightI like the large variety of activities to develop baby's different areas.

3. Tracking milestones used to be free but i now part of a subscription only service.

4. Those awesome stages are non-existent, the weekly email digest is repetitive and tells me to "look forward to" milestones that we marked as "Complete" weeks ago.

5. The activities personalized for my daughter/her age are perfect, and I absolutely LOVE the tracking of milestones.

6. Even clicking on a milestone to see more detail on what is considered "met" is for subscription only! An okay app, but as of a few weeks ago, there is a 7-day trial pop up EVERY time you open the app, and there is no exit! You're forced into the subscription page and have to find the decline link.

7. Lost all of my little ones' progress and milestones because now I can't access anything on the "freemium" experience (what a joke) after the update.

8. Yeah...no.I really enjoyed using this app to track my baby's milestones & progress.

9. I have no interest in purchasing something that I have been doing/using for free for 7 months.

10. If she is 3 months old and has hit all milestones for up to 3 to 4 months, how is she in the 23rd percentile.

11. I can't see any of her milestones or charts anymore as it now black out the screen and tells you you have to ugrade.

Steps to Troubleshoot & Fix Kinedu Issues

1. Fix Kinedu Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Kinedu: Restarting the app will resolve most errors.
  2. Update the Kinedu App. Here is how:
    1. On Android goto PlayStore » Search for "Kinedu" » Open Kinedu: Baby Development » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kinedu » click "UPDATE".
  3. Clear Kinedu: Baby Development app cache: Clearing cached data will force your app to retrieve the latest data directly from Kinedu servers.
    1. On Android, goto Settings » Apps » Select "Kinedu: Baby Development" » click Storage » click "Clear Cache".
  4. Check Kinedu app permissions. If any of these permissions required to use your device's features are disenabled, Kinedu might not work.
  5. Uninstall and reinstall Kinedu. If nothing else has worked, completely uninstall Kinedu then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Kinedu not working


2. Fix Kinedu Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Kinedu be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Kinedu not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Kinedu may not be able to connect to the Internet when running in the background.

Reported Issues

— 2 years ago by Anna

Hi, I'd like to cancel my subscription. I was charged and would like a refund please. Thank you.

— 3 years ago by Diane S Chelius

Please cancel my subscription, set to auto renew on 10-07-2021

— 3 years ago by Kari Miller

Kari Miller Daughter Ryah Rodrick email Miller92053@redacted card ending in 2336 would like to cancel free 7 day trial so I am not charged for new yearly or monthly plan thank you!