Contact Kids Launcher Customer Service

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1. The notification in the swipe down menu did show kids launcher was still running, however my son was accessing all the apps I didn't want him to access.Good build, with exception to being able to access settings menu from multi window button.

2. Works fine with several users on same device with remote control as well.Great app, though I have some issues.. main one being that "this app is not allowrd" keeps coming up for apps that are approved, youtube kids being an example, he is watching a video, then it pops up and closes the app.. would be cool if he could set the "face" to his picture as well, but great work/start :) edit, ok great, is the repo on github? can maybe help with some prsLoving the app.

3. Good point is I can block all apps even the ones comes with the launcher.I wanted to like it... The app seemed to work really well without bugging out or having huge delays, but it wouldn't let me add accounts for different children or exit out so that I could use my tablet like normal, even after telling it to exit.

4. it looks like one of the permissions is not set, but when I click it , it just take me to my WiFi settings, with no explaination on how to grant the missing permission.Simple and fit-for-use app for those parents who just want apps preselection and screen time limitation.

5. The app offers to add a camera to the tablet, also apps like stop motion camera, which my kids love, unfortunately this plugin blocks the camera.

6. Too much hassle.App does not block the Back, Home and Recent app buttons, therefore, when the set time ends, child can get to "Recent apps" and still use the apps.

7. If your child has tried to access a locked app, you cannot swipe up from that screen (despite the colored bar at the bottom).

8. For instance, when YouTube sends a notification of a new video from my subscribed channels, inspite of blocking the YouTube app, child can access and watch it.

9. Could you fix this in an update? Apart from that it’s all great.The application has good features to protect your children but some are also missing and the application has some bugs.

10. Another down point is not blocking the notifications or any other drop down menu such as tablet's settings.

11. My son could still swipe down from the top and go to apps in the notification bar, then go to my home screen.

1. Fix Kids Launcher Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Kids Launcher: Restarting the app will resolve most errors.
2. Update the Kids Launcher App. Here is how:
   1. On Android goto PlayStore » Search for "Kids Launcher" » Open Kids Launcher - Parental Contr » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kids Launcher » click "UPDATE".
3. Clear Kids Launcher - Parental Contr app cache: Clearing cached data will force your app to retrieve the latest data directly from Kids Launcher servers.
   1. On Android, goto Settings » Apps » Select "Kids Launcher - Parental Contr" » click Storage » click "Clear Cache".
4. Check Kids Launcher app permissions. If any of these permissions required to use your device's features are disenabled, Kids Launcher might not work.
5. Uninstall and reinstall Kids Launcher. If nothing else has worked, completely uninstall Kids Launcher then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Kids Launcher not working

2. Fix Kids Launcher Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Kids Launcher be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Kids Launcher not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Kids Launcher may not be able to connect to the Internet when running in the background.