AppContacterPublished by KidCheck, Inc. on Oct 8, 2024
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Steps to Troubleshoot & Fix KidCheck Admin Console Issues
1. Fix KidCheck Admin Console Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart KidCheck Admin Console: Restarting the app will resolve most errors.
- Update the KidCheck Admin Console App. Here is how:
- On Android goto PlayStore » Search for "KidCheck Admin Console" » Open KidCheck Admin Console » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for KidCheck Admin Console » click "UPDATE".
- Clear KidCheck Admin Console app cache: Clearing cached data will force your app to retrieve the latest data directly from KidCheck Admin Console servers.
- On Android, goto Settings » Apps » Select "KidCheck Admin Console" » click Storage » click "Clear Cache".
- Check KidCheck Admin Console app permissions. If any of these permissions required to use your device's features are disenabled, KidCheck Admin Console might not work.
- Uninstall and reinstall KidCheck Admin Console. If nothing else has worked, completely uninstall KidCheck Admin Console then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing KidCheck Admin Console not working
2. Fix KidCheck Admin Console Server issues & Internet Connection
- Check network connection: An unstable Internet will make KidCheck Admin Console be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to KidCheck Admin Console not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, KidCheck Admin Console may not be able to connect to the Internet when running in the background.
Reported Issues
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