Contact Guide Customer Service

Why should I report an Issue with Guide for Youtubers?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Alex Dabek to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Ohhh my channel name: score and scopeThis was great help and it helped boost my channel to a higher level.

2. After reading through I just discovered that I haven't really started doing anything right on YouTube and that I need to start afresh.

3. Very useful for youtubers, most especially young channels starting out.It a good guide, source and tip for YouTube and for YouTubers too.

4. As the description says this is the best application about YouTube channel making.

5. I very much hope that I will be able to start afresh my new channel by incorporating all the ideas as much as I can.

6. That what I need right now.Best learning app i ever saw in my life May be it is youtube guide but it is carrer guide too.

7. A quick correction about Pexels ... they now have 4k videos.When I first got this, I thought it would be some dumb things everyone knows and won't help at all.

8. The ads are annoying sometimes, but I think it's worth it.Well, as i hit the button, this is really a useful app that contains important details and videos,it's easy to use and very helpful.

9. It's an all in one place for any information you need to growing your channel.

10. Best, Santhosh (from Kerala, India) Karimpana EntertainmentThis app is very informative; detailed, passionate and intresting to read.

11. And this app takes SOO much space... So that's the bad part, my phone is like filled with vids, so I don't have space 😫I love the app.

1. Fix Guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Guide: Restarting the app will resolve most errors.
2. Update the Guide App. Here is how:
   1. On Android goto PlayStore » Search for "Guide" » Open Guide for Youtubers » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Guide » click "UPDATE".
3. Clear Guide for Youtubers app cache: Clearing cached data will force your app to retrieve the latest data directly from Guide servers.
   1. On Android, goto Settings » Apps » Select "Guide for Youtubers" » click Storage » click "Clear Cache".
4. Check Guide app permissions. If any of these permissions required to use your device's features are disenabled, Guide might not work.
5. Uninstall and reinstall Guide. If nothing else has worked, completely uninstall Guide then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Guide not working

2. Fix Guide Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Guide not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Guide may not be able to connect to the Internet when running in the background.