Published by NINE SUN MUNI LIMITED on Nov 15, 2024

Report an issue with PIXY LIVE.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with PIXY LIVE?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of NINE SUN MUNI LIMITED to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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PIXY LIVE Customer Insights

1. Not allowed to ask other users' contact information during live streaming.

2. This app is totally useless there's not one live broadcast on this app so why you calling it pipo live.

3. You can't send messages to other people (purposely don't allow).

4. Don't waste your time downloading this app.This apps have a lot of restrictions: 1.

5. Easily get blocked by streamers or apps.

6. Account easily get suspended.

7. Not allowed to post photos or stories.

8. Ton of words and numbers are censored.

9. Fake, streamers are fake as well.

10. Your account got suspended or blocked, yet somehow the streamer still can see you inside their streaming room.Reload in the app, the did not credit into my account.

11. Unable to feeback, because the feeback function doesn't seem like working.Whenever I click on a LIVE video it just opens their profile... Have not seen 1 live videoTop up credit but didnt receieved, apps abit slow and lag.

Steps to Troubleshoot & Fix PIXY LIVE Issues

1. Fix PIXY LIVE Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PIXY LIVE: Restarting the app will resolve most errors.
  2. Update the PIXY LIVE App. Here is how:
    1. On Android goto PlayStore » Search for "PIXY LIVE" » Open PIXY LIVE » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PIXY LIVE » click "UPDATE".
  3. Clear PIXY LIVE app cache: Clearing cached data will force your app to retrieve the latest data directly from PIXY LIVE servers.
    1. On Android, goto Settings » Apps » Select "PIXY LIVE" » click Storage » click "Clear Cache".
  4. Check PIXY LIVE app permissions. If any of these permissions required to use your device's features are disenabled, PIXY LIVE might not work.
  5. Uninstall and reinstall PIXY LIVE. If nothing else has worked, completely uninstall PIXY LIVE then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PIXY LIVE not working


2. Fix PIXY LIVE Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PIXY LIVE be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PIXY LIVE not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PIXY LIVE may not be able to connect to the Internet when running in the background.

Reported Issues