Published by Keepers Child Safety

contact Keepers Parental Control Chat with our AI-based Keepers Parental Control Support
Avatar
Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Keepers Parental Control?



characters left:

Why chat with our AI Keepers Parental Control Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Keepers Parental Control.
  3. Skip support wait times and emailing back and forth. Get help immediately.

contact Keepers Parental Control image 1   contact Keepers Parental Control image 2


What users are saying

1. I suggest it to all parents.It doesn't even deserve one star I was trying pay subscription but it won't work when I tried to uninstall the app it asked code so I checked in the adult keeper app but the code is not shown completely now I can't delete the app in my child's phone it won't allow access to any site which makes hard for my children to open some sites I even sent an email a month ago but they still didn't respond Can you please help me remove the app😭 😢I have only used it a couple of days and so far has been working really well.

2. Sent an email minths ago, still no reply, you dont deserve even half a star for your lack of serviceThe app works but it has a lag as well as it does not tell all apps that the child uses for the day, only one one seclected apps that were used show up as well as the app restrictions are not workingThe app is very usufull for my family.

3. Firstly I want to start off by saying it is WAY too easy to work around this app when it comes to looking things up online.

4. Got rid of it 2 months ago and I am still being charged.App keeps crashing, uninstalled and installed again, now can't enter with my email, very annoying since I've been paying for this.

5. My child was able to still get on things I didn't want them on.

6. If any issue, the support replies very fast with a solutionI cannot login and have sent multiple emails with no response.

7. Also it's categories of what you want to block, you can't block specific things.

8. I sent an email over this morning and hoping to resolve my issues.

9. Concerned mother of a teen aged boy.Updated and now it's working great! Thank you for your continued improvement.

10. That app had/could prevente pregnancy, suicide and host of other things.

11. I would like to monitor his social networking better, especially snap chat and Instagram, where I can see what pictures they are exchanging.

Steps to Troubleshoot & Fix Keepers Parental Control Issues

1. Fix Keepers Parental Control Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Keepers Parental Control: Restarting the app will resolve most errors.
  2. Update the Keepers Parental Control App. Here is how:
    1. On Android goto PlayStore » Search for "Keepers Parental Control" » Open Keepers Parental Control » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Keepers Parental Control » click "UPDATE".
  3. Clear Keepers Parental Control app cache: Clearing cached data will force your app to retrieve the latest data directly from Keepers Parental Control servers.
    1. On Android, goto Settings » Apps » Select "Keepers Parental Control" » click Storage » click "Clear Cache".
  4. Check Keepers Parental Control app permissions. If any of these permissions required to use your device's features are disenabled, Keepers Parental Control might not work.
  5. Uninstall and reinstall Keepers Parental Control. If nothing else has worked, completely uninstall Keepers Parental Control then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Keepers Parental Control not working


2. Fix Keepers Parental Control Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Keepers Parental Control be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Keepers Parental Control not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Keepers Parental Control may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!