Contact Learn Chess Customer Service

Why should I report an Issue with Learn Chess: Beginner to Club?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Chess King to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Very confusing which is a pity as there is so much good content but the layout is so non-intuitive.If I likened this app to being a learner driver, it's a bit like enjoying the initial getting to use first gear and the brakes in the car park for the first part and then being challenged to negotiate the local town centre in the second part, with no real feedback as to why you're doing right or wrong before the instructor declares the lesson over.

2. I have spent some time figuring out why moves are right or wrong but this is exactly what is needed when actually playing a game of chess, so it's good training.Excellent! Installed as a lapsed amateur and it really helped me get back into the groove.

3. There seem to be a connection with a lot of other apps....It's hard to find out which app one needs.. Support responded a bit late to a request but the problem was resolved in a reasonable time.Even though I bought this I found the interface to be a challenge to get to grips with and I found myself giving up many times.

4. There are no explanations and only a brief objective beneath each new gameboard; play to win and mate in # are relatively straightforward, but everything else makes very little sense to someone who hasn't gotten to club level yet.I bought the full version of this app because it helped me a lot.

5. I think beginners need to be told that wrong moves are only wrong because they lead to uncertain or neutral outcomes, right moves lead to strong advantages or winning the game.

6. Perhaps if the UI was designed better and this app was made to be closer to a "categorised wiki page" providing materials and lessons for beginners, intermediate, advanced, and other categories, then it would have been a 5 stars because the current system is rather odd.

7. I thought making one purchase provides the entire course but when I downloaded the total chess endgames app of chess king, I had to make separate purchase for that.

8. Really like the customisation options! Wd be nice to be able to flip the board to study openings as black.Annoying to not knowing why piezes are moving a certain way.

9. Moreover, the app says there is a chess learn app which has all the courses from all the different apps but in reality that app does not exist.

10. Other than that you will learn chess very efficiently, if you don't destroy your phone with the app.Really confusing.

11. I don't understand why I have to move a specific piece in that specific play most of the time, only that it wouldn't say "right move" otherwise.

1. Fix Learn Chess Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Learn Chess: Restarting the app will resolve most errors.
2. Update the Learn Chess App. Here is how:
   1. On Android goto PlayStore » Search for "Learn Chess" » Open Learn Chess: Beginner to Club » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Learn Chess » click "UPDATE".
3. Clear Learn Chess: Beginner to Club app cache: Clearing cached data will force your app to retrieve the latest data directly from Learn Chess servers.
   1. On Android, goto Settings » Apps » Select "Learn Chess: Beginner to Club" » click Storage » click "Clear Cache".
4. Check Learn Chess app permissions. If any of these permissions required to use your device's features are disenabled, Learn Chess might not work.
5. Uninstall and reinstall Learn Chess. If nothing else has worked, completely uninstall Learn Chess then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Learn Chess not working

2. Fix Learn Chess Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Learn Chess be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Learn Chess not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Learn Chess may not be able to connect to the Internet when running in the background.