Published by K3GAME

Report an issue with Dance Star.
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Why should I report an Issue with Dance Star:นักเต้นส่องแสง?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of K3GAME to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Dance Star Customer Insights

Steps to Troubleshoot & Fix Dance Star Issues

1. Fix Dance Star Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Dance Star: Restarting the app will resolve most errors.
  2. Update the Dance Star App. Here is how:
    1. On Android goto PlayStore » Search for "Dance Star" » Open Dance Star:นักเต้นส่องแสง » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dance Star » click "UPDATE".
  3. Clear Dance Star:นักเต้นส่องแสง app cache: Clearing cached data will force your app to retrieve the latest data directly from Dance Star servers.
    1. On Android, goto Settings » Apps » Select "Dance Star:นักเต้นส่องแสง" » click Storage » click "Clear Cache".
  4. Check Dance Star app permissions. If any of these permissions required to use your device's features are disenabled, Dance Star might not work.
  5. Uninstall and reinstall Dance Star. If nothing else has worked, completely uninstall Dance Star then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Dance Star not working


2. Fix Dance Star Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Dance Star be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Dance Star not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Dance Star may not be able to connect to the Internet when running in the background.

Reported Issues