Published by K3GAME

contact Dance Star:นักเต้นส่องแสง Chat with our AI-based Dance Star Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Dance Star?



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Why chat with our AI Dance Star Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Dance Star.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

Steps to Troubleshoot & Fix Dance Star Issues

1. Fix Dance Star Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Dance Star: Restarting the app will resolve most errors.
  2. Update the Dance Star App. Here is how:
    1. On Android goto PlayStore » Search for "Dance Star" » Open Dance Star:นักเต้นส่องแสง » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dance Star » click "UPDATE".
  3. Clear Dance Star:นักเต้นส่องแสง app cache: Clearing cached data will force your app to retrieve the latest data directly from Dance Star servers.
    1. On Android, goto Settings » Apps » Select "Dance Star:นักเต้นส่องแสง" » click Storage » click "Clear Cache".
  4. Check Dance Star app permissions. If any of these permissions required to use your device's features are disenabled, Dance Star might not work.
  5. Uninstall and reinstall Dance Star. If nothing else has worked, completely uninstall Dance Star then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Dance Star not working


2. Fix Dance Star Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Dance Star be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Dance Star not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Dance Star may not be able to connect to the Internet when running in the background.

Reported Issues

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