Contact Jimmy John's Sandwiches Customer Service

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1. You have to order 6-8 separate times in order to get a single reward, and despite the chance of getting a free sandwhich, most of the time its just a free bag of chips (only recieved 1 sandwich after over 1 year of ordering on the app).

2. When I get food ordered in the store, I put my number in and they say it goes to the rewards app, but those purchases don't show in my history and my "sandwiches needed for next reward" count doesn't change.

3. For example, if you made it easy to re-peat a single item from a previous order without repeating the entire previous order.It does the job.

4. The achievement badges that don't actually do anything are kind of silly - each should come with some specifically-identified award attached - but the fact that it has features that I don't like doesn't alter the fact that it does what I want it to do correctly every time.Super easy to use and very convenient.

5. Other than that the app is straightforward and easy to use.I like the app because all I need to know is the address, and they deliver! Star downgrade due to the fact that it's not easy and things are overly complicated to order.

6. I love Jimmy John's though and love how fast and friendly they are!super easy to use and order.

7. This does not encourage the user to order more food or use the app for ordering at all.

8. I'd like to see a big change in JJs rewards program.for once a brick and motor store made an app that's simple, not buggy and straightforward.

9. Hopefully rewards come soon, but it makes ordering easy and fast!9/18/19 The app has become useless.

10. Edit, 01/19/2023 App is still great, but I have found that if you don't order from the app, you don't get rewards credits.

11. And two when you want to keep track of an order it doesn't automatically take to the tracking.

1. Fix Jimmy John's Sandwiches Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Jimmy John's Sandwiches: Restarting the app will resolve most errors.
2. Update the Jimmy John's Sandwiches App. Here is how:
   1. On Android goto PlayStore » Search for "Jimmy John's Sandwiches" » Open Jimmy John's Sandwiches » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Jimmy John's Sandwiches » click "UPDATE".
3. Clear Jimmy John's Sandwiches app cache: Clearing cached data will force your app to retrieve the latest data directly from Jimmy John's Sandwiches servers.
   1. On Android, goto Settings » Apps » Select "Jimmy John's Sandwiches" » click Storage » click "Clear Cache".
4. Check Jimmy John's Sandwiches app permissions. If any of these permissions required to use your device's features are disenabled, Jimmy John's Sandwiches might not work.
5. Uninstall and reinstall Jimmy John's Sandwiches. If nothing else has worked, completely uninstall Jimmy John's Sandwiches then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Jimmy John's Sandwiches not working

2. Fix Jimmy John's Sandwiches Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Jimmy John's Sandwiches be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Jimmy John's Sandwiches not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Jimmy John's Sandwiches may not be able to connect to the Internet when running in the background.