Contact WeWatch Customer Service

Why should I report an Issue with WeWatch - Movie & TV Recommendations?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Joshua Fonseca to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. the only issue i have is it blocked out on me multiple times and just showed blank screen.Still a Good idea, when first reviewed swiping was buggy, it is now slick and works every time! I've set my country but not sure it's working (Truman show is available on Netflix UK but doesn't show in the list of services, and I see services that I'd unselected listed) I can't see how to rate/mark as viewed something I'd previously swiped right on.

2. Edit: I would love the following two editions: being able to search movies, so I can add my already existing to-watch list, and the option to swipe 'seen but would like to see again'I didn't initially create an account (just made a username) and now I can't get back onto my profile.

3. Overall though, great experience.Good idea needs polished, swiping is fun for the first 5 seconds but it's not smooth and I think the addition of left swipe, right swipe buttons, and undo button is a must.

4. I feel bad swiping left on some movies I love but no interest in watching that second.Fantastic idea and does well for what it provides.

5. I'm rooting for this one.This is a great app! 2 quick things it sometimes only loads like 10 movie suggestions at a time, tried on both android and apple and would love to be able to swipe endlessly if possible.

6. I wish it had a few more features though, like offering suggestions for movies you might like based on the ones you've already rated and a way to "un-dislike" a movie if you accidentally swiped it away.

7. 2nd, Since swiping down doesn't do anything, can I suggest having that added to your "liked movies" list.

8. Also having a link to the preview in YouTube would be good if you're not familiar with the movie.Great concept, but it needs some polishing.

9. (I kept swiping movies cards despite not having watched them).

10. When I removed a genre from the preferences list it still showed me movies in that genre.

11. i'm excited to see a lot more features, like a neutral response for a movie for when you're not sure you want to swipe right or left.

1. Fix WeWatch Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WeWatch: Restarting the app will resolve most errors.
2. Update the WeWatch App. Here is how:
   1. On Android goto PlayStore » Search for "WeWatch" » Open WeWatch - Movie & TV Recommendations » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WeWatch » click "UPDATE".
3. Clear WeWatch - Movie & TV Recommendations app cache: Clearing cached data will force your app to retrieve the latest data directly from WeWatch servers.
   1. On Android, goto Settings » Apps » Select "WeWatch - Movie & TV Recommendations" » click Storage » click "Clear Cache".
4. Check WeWatch app permissions. If any of these permissions required to use your device's features are disenabled, WeWatch might not work.
5. Uninstall and reinstall WeWatch. If nothing else has worked, completely uninstall WeWatch then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WeWatch not working

2. Fix WeWatch Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WeWatch be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WeWatch not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WeWatch may not be able to connect to the Internet when running in the background.