Published by iService Media on Oct 20, 2023

Report an issue with My Gift Card.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with My Gift Card?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of iService Media to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact My Gift Card image 1 contact My Gift Card image 2

About My Gift Card

1. Ti offriamo le migliori Gift Card - Carte regalo prepagate, da regalare o comprare per sé, per non sbagliare mai... lascia la libertà di scegliere a chi la riceve... il piacere di riceverla.

2. Attivando la My Gift Card, accedi al circuito di fidelizzazione che ti consentirà di ricevere sconti e convenzioni.

3. Sul retro della Card, sono riportati: ID, Numero Card e Pin che ti serviranno per configurare nell'App all'icona My Gift Card.

4. Scarica l'App, cliccando sul pulsante dove acquistare la My Gift Card.

5. Riceverai la Gift Card nella elegante confezione personalizzata "Gift Box".

6. Attivala subito e conoscerai il credito spendibile nel negozio che emette la Card.

7. Regolamento e condizioni di utilizzo, consultabile dal sito delle aziende che aderiscono al circuito.

8. Recati presso il negozio e carica il tuo regalo...

9. Scegli in tutta libertà il valore da caricare.

10. Chi siamo: iTessera srl, servizi digitali per il Business attraverso sistemi di fidelizzazione digitale.

My Gift Card Customer Insights

1. I only have one complaint about Dice with Buddies.

Steps to Troubleshoot & Fix My Gift Card Issues

1. Fix My Gift Card Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart My Gift Card: Restarting the app will resolve most errors.
  2. Update the My Gift Card App. Here is how:
    1. On Android goto PlayStore » Search for "My Gift Card" » Open My Gift Card » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Gift Card » click "UPDATE".
  3. Clear My Gift Card app cache: Clearing cached data will force your app to retrieve the latest data directly from My Gift Card servers.
    1. On Android, goto Settings » Apps » Select "My Gift Card" » click Storage » click "Clear Cache".
  4. Check My Gift Card app permissions. If any of these permissions required to use your device's features are disenabled, My Gift Card might not work.
  5. Uninstall and reinstall My Gift Card. If nothing else has worked, completely uninstall My Gift Card then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing My Gift Card not working


2. Fix My Gift Card Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make My Gift Card be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to My Gift Card not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, My Gift Card may not be able to connect to the Internet when running in the background.

Reported Issues