Published by iService Media

contact My Gift Card Chat with our AI-based My Gift Card Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with My Gift Card?



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Why chat with our AI My Gift Card Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of My Gift Card.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

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Steps to Troubleshoot & Fix My Gift Card Issues

1. Fix My Gift Card Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart My Gift Card: Restarting the app will resolve most errors.
  2. Update the My Gift Card App. Here is how:
    1. On Android goto PlayStore » Search for "My Gift Card" » Open My Gift Card » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Gift Card » click "UPDATE".
  3. Clear My Gift Card app cache: Clearing cached data will force your app to retrieve the latest data directly from My Gift Card servers.
    1. On Android, goto Settings » Apps » Select "My Gift Card" » click Storage » click "Clear Cache".
  4. Check My Gift Card app permissions. If any of these permissions required to use your device's features are disenabled, My Gift Card might not work.
  5. Uninstall and reinstall My Gift Card. If nothing else has worked, completely uninstall My Gift Card then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing My Gift Card not working


2. Fix My Gift Card Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make My Gift Card be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to My Gift Card not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, My Gift Card may not be able to connect to the Internet when running in the background.

Reported Issues

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