Published by Isaias Matewos on Dec 12, 2023

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Why should I report an Issue with Texpand: Text Expander?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Isaias Matewos to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Texpand: Text Expander image 1 contact Texpand: Text Expander image 2

Texpand Customer Insights

1. The app is almost perfect, but the one gripe I have is that it doesn't read a possible shortcut unless it's at the beginning of a line or after a space, so I can't use a shortcut to add text connected to the preceding text without a space.-EDIT- I've changed my review from 2 stars to 4 stars, because the very obvious and show-stopping bugs were fixed.

2. App deserves 5 stars but I need a refund/creditIf your device doesn't have a text shortcut feature as part of the standard keyboard, give this one a try.

3. I am furious because this is interfering with my business! Help!OMG: Texpand saves me quite a bit of time every day with entering repetitive text: grocery lists, multiple email signatures, annoying punctuation and symbols (e.g., etc., ∆, ⋮ , ...), auto-entering dates in multiple formats, words I usually misspell.

4. One of my favorite productivity apps.I've been searching for a new text shortcut system for a few days and wow... this one really checks all my boxes.

5. Especially useful if you're doing a lot of chatting, for greetings, descriptions, or asking the same questions repeatedly, but want to save time without relying on your keyboard's predictive text function.

6. I made a backup and tried deleting and reinstalling the app, but this only made matters worse as the app has only restored about 10 out of about 70 phrases!The app kept stopping on my Samsung device though I'd followed the developer's instructions.

7. Definitely the most open ended text expander I've seen; if you're not satisfied with just gboard then you've come to the right place.Really nice to be able to drop timestamps and text snippets with very little fuss.

8. As a last ditch effort, I backed up my files and uninstalled the app and re-installed and now it is limiting me to only 10 phrases again and there is no option to login, only to repurchase the premium.

9. Easily integrated into my hotbar + accessabilitysTrial version has a restriction on no more than 10 phrases so it won't allow it to be tested to its fullest without investing in at least a year's subscription.

10. However, it is irritating that you have to open the app after each restart of your device in order to get it to start expanding text again.

11. It could save on keystrokes if there are no quirks on the device's OS that may interfere with it.Textpand was one of my most used apps ever, but after a Samsung update it stopped working.

Steps to Troubleshoot & Fix Texpand Issues

1. Fix Texpand Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Texpand: Restarting the app will resolve most errors.
  2. Update the Texpand App. Here is how:
    1. On Android goto PlayStore » Search for "Texpand" » Open Texpand: Text Expander » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Texpand » click "UPDATE".
  3. Clear Texpand: Text Expander app cache: Clearing cached data will force your app to retrieve the latest data directly from Texpand servers.
    1. On Android, goto Settings » Apps » Select "Texpand: Text Expander" » click Storage » click "Clear Cache".
  4. Check Texpand app permissions. If any of these permissions required to use your device's features are disenabled, Texpand might not work.
  5. Uninstall and reinstall Texpand. If nothing else has worked, completely uninstall Texpand then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Texpand not working


2. Fix Texpand Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Texpand be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Texpand not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Texpand may not be able to connect to the Internet when running in the background.

Reported Issues