Published by iQ Student Accommodation on Feb 7, 2025

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with iQ Student Accommodation?



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Why chat with our AI iQ Student Accommodation Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of iQ Student Accommodation.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. There are the obvious glaring issues with the login interface being unclear and when I asked customer service they did very little to help and told me to ask my reception, who also knew very little and told me that the app is useless anyway, just use the website it does the same thing.The bloody "accept/reject cookies" popup not only blocks content, but also doesn't disappear when you click either option 😠.

2. Then you get an email which sends you a verification code before the log in button turns green.Currently stuck on the login screen.

3. Utterly aweful app and U.ICannot register Inputted a valid email, green tick symbol.

4. Not only that but neither the app or the browser version recognizes my login details despite a) being autofilled and b) selecting the "keep me signed in" button.

5. Inputted a valid password, green tick symbol.

6. To use, you need to enter a password that is long enough that a tick appears, like next to the email.

7. Only downside it hasn't got "keep me logged in" so you will have to log in everytime but that's more an effort problem lol.Preston iOKopa (PR1).

8. Easily the best student accommodation around, it's the staff that really make it for me :)Don't waste your time trying to get this app to work because nothing will help.

9. Strongly recommended, if you are staying on an IQ property.A lot of bugs, annoying cookie prompts makes it impossible to proceed with bookings and stuff.

10. Login appears, incorrect details.

11. Almost as if the app doesn't want people to come and rent the placeNo problem so far.

Steps to Troubleshoot & Fix iQ Student Accommodation Issues

1. Fix iQ Student Accommodation Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart iQ Student Accommodation: Restarting the app will resolve most errors.
  2. Update the iQ Student Accommodation App. Here is how:
    1. On Android goto PlayStore » Search for "iQ Student Accommodation" » Open iQ Student Accommodation » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for iQ Student Accommodation » click "UPDATE".
  3. Clear iQ Student Accommodation app cache: Clearing cached data will force your app to retrieve the latest data directly from iQ Student Accommodation servers.
    1. On Android, goto Settings » Apps » Select "iQ Student Accommodation" » click Storage » click "Clear Cache".
  4. Check iQ Student Accommodation app permissions. If any of these permissions required to use your device's features are disenabled, iQ Student Accommodation might not work.
  5. Uninstall and reinstall iQ Student Accommodation. If nothing else has worked, completely uninstall iQ Student Accommodation then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing iQ Student Accommodation not working


2. Fix iQ Student Accommodation Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make iQ Student Accommodation be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to iQ Student Accommodation not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, iQ Student Accommodation may not be able to connect to the Internet when running in the background.

Reported Issues

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