Published by IPS Group Inc on Aug 12, 2024

contact Park Smarter Chat with our AI-based Park Smarter Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Park Smarter?



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Why chat with our AI Park Smarter Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Park Smarter.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. If I try to create an account (which I shouldn't have to do), the app crashes and I get sent back to the login/reg page with no ability to log in.Text notifications are broken and caused me to get a ticket when I realized only too late that the app didn't send me the 10 minute notice I had it configured for.

2. But my main concern is that the system just doesn't work here in San Diego, causing me to have to fight tickets.I have no choice but to use this app because of my works parking situation.

3. The list of nearby meters often and rapidly jumps around making it a fun game of whack-a-mole, the app regularly has to be force closed to check on current sessions, and comically none of the Feedback links work.

4. geez..you have a good thing going with this app, but man, hire better people! The whole ticket thing is annoying, but at least the city honors the app.Simple! Living nearby, I used to walk or Uber just to avoid the hassle of the quarter machines.

5. Recently discovered the automated system and it's awesome!! Decide to stay longer, just add an hour from the app! 🙌😎The app doesn't work.

6. I wouldn't be able to find my parking meter in the drop down that finds meters near me, so I would manually input it.

7. Timer is a great tool.I keep getting tickets using this app because it doesn't change the meter status.

8. Came back to a parking ticket and no active sessions in the app because I guess it really didn't go through.

9. I will be able to process the payment from my driver seat and then other times, it will need me right next to the meter to register.

10. I come across an error 100% of the time I use this app, the parking meter isn't much better.

11. It confirmed that I had paid for my parking after numerous attempts already to get it to work.

Steps to Troubleshoot & Fix Park Smarter Issues

1. Fix Park Smarter Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Park Smarter: Restarting the app will resolve most errors.
  2. Update the Park Smarter App. Here is how:
    1. On Android goto PlayStore » Search for "Park Smarter" » Open Park Smarter » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Park Smarter » click "UPDATE".
  3. Clear Park Smarter app cache: Clearing cached data will force your app to retrieve the latest data directly from Park Smarter servers.
    1. On Android, goto Settings » Apps » Select "Park Smarter" » click Storage » click "Clear Cache".
  4. Check Park Smarter app permissions. If any of these permissions required to use your device's features are disenabled, Park Smarter might not work.
  5. Uninstall and reinstall Park Smarter. If nothing else has worked, completely uninstall Park Smarter then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Park Smarter not working


2. Fix Park Smarter Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Park Smarter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Park Smarter not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Park Smarter may not be able to connect to the Internet when running in the background.

Reported Issues

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