Contact Smartcity-311 Customer Service

Why should I report an Issue with Smartcity-311?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Civic Solutions Pvt. Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Also sometimes attendance marking difficult.Sometimes the apps going hang and not working properly..and if you uninstall the app again not possible to re install...Repeatedly asking me to update it, but when I opt for update, google playstore not showing any option to update it.Very slow, poor performance,sometimes waste time at least 15 min for attendance.

2. Worst appIn this app my id now not working.. Some quarry of bug issued.. Repeat problem since last week to on date..15/09/2022. Today repeated start problem issues coming.

3. not able to login and the forget password option doesn't recognize my email.

4. We are very disappointed from this app in my mobile phone this app isn't working from 1 week please give me suggestion how I can fix it please tell meNo notification aave Ane back karta app ni bahar thai Jay che,.

5. Forget password option does not recognize my email .

6. I live in Jabalpur and location was on.Sometimes difficult to upload field reports, also taking much longer time.

7. dt.2/03/23. Again now issue in Marking GPS attendance on date 9/11/23.

8. It finds my email or password invalid .

9. -Thank youI am having too much trouble in login.

10. App ma enter j nathi thatu last 3 days thi.

11. Massage on screen - connection time out.

1. Fix Smartcity-311 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Smartcity-311: Restarting the app will resolve most errors.
2. Update the Smartcity-311 App. Here is how:
   1. On Android goto PlayStore » Search for "Smartcity-311" » Open Smartcity-311 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Smartcity-311 » click "UPDATE".
3. Clear Smartcity-311 app cache: Clearing cached data will force your app to retrieve the latest data directly from Smartcity-311 servers.
   1. On Android, goto Settings » Apps » Select "Smartcity-311" » click Storage » click "Clear Cache".
4. Check Smartcity-311 app permissions. If any of these permissions required to use your device's features are disenabled, Smartcity-311 might not work.
5. Uninstall and reinstall Smartcity-311. If nothing else has worked, completely uninstall Smartcity-311 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Smartcity-311 not working

2. Fix Smartcity-311 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Smartcity-311 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Smartcity-311 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Smartcity-311 may not be able to connect to the Internet when running in the background.