Contact Brain training Customer Service

Why should I report an Issue with Brain training?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of LevelUp Brain games to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. ●Backwards propagation of errors (reading long text consisting of words of scrambled letters (anagrams) in the form of a horizontally strolling pausable for 15 minutes tick twice a day).Super frustrating because the instructions are inaccurate or incomplete and you have to play it 50 * and if you're smart maybe you figure out what they want.

2. Nice that it tells you what game helps with different parts of brain function.Redownloaded the app to my new device and all my progress and mini games have disappeared.

3. DCSI am a little bit skeptical of how percentile scores are generated, since it does seem that people quit the game before completing first level.

4. What happened to this app!Here are some exercises/games that proved to increase brain power that I suggest be added to this app: ●N-back task (ordinary n-back + stroop n-back + emotional n-back + picture n-back+ non categorical n-back).

5. Try it you will like it and it will tell you how to play each game .Still working my way through the games, like what they have done, can see how this will improve my cognitive speed and memory.

6. In the coin counting memory game, sometimes the choices for the number of coins that were dropped into the bank are incorrect.

7. Do they show that out of 100% of all participants, my percentile shows me where others also scored that much? How do I know if I'm doing well? Is percentage higher or lower? Thank you for a cool app!This is a great app for brain .

8. Ie, 4 coins dropped but the choices might be 2, 0, 7 but not 4.I read the instructions and am able to do the puzzles which are interesting enough to keep me coming back! I really really appreciate no ads!! I see my percentiles but don't understand how they work.

9. Very unhappy and uninstalling.Couldn't get past the very first game, which I played twice because I couldn't unlock the second game.

10. But I find it strange that an app to improve brain properties, does not include a way to trend the improvements over time.

11. The games are time and you go up levels and it kepts the level.

1. Fix Brain training Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Brain training: Restarting the app will resolve most errors.
2. Update the Brain training App. Here is how:
   1. On Android goto PlayStore » Search for "Brain training" » Open Brain training » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Brain training » click "UPDATE".
3. Clear Brain training app cache: Clearing cached data will force your app to retrieve the latest data directly from Brain training servers.
   1. On Android, goto Settings » Apps » Select "Brain training" » click Storage » click "Clear Cache".
4. Check Brain training app permissions. If any of these permissions required to use your device's features are disenabled, Brain training might not work.
5. Uninstall and reinstall Brain training. If nothing else has worked, completely uninstall Brain training then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Brain training not working

2. Fix Brain training Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Brain training be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Brain training not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Brain training may not be able to connect to the Internet when running in the background.