Published by Huub on Nov 26, 2024

contact News -  Your Breaking Stories Chat with our AI-based News Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with News?



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Why chat with our AI News Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of News.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. It sucked nothing new nothing worth reading I go try and see the latest and blank nothing comes up I refreshed it and still blank nothing so I deleted wasted storageI dont want it on my phone, its bulkware, to add to my comment, its installed by the provider, the best I can do is let it take up space on the phone, and then keep it from being able to start.Why can't I uninstall this app, it was not pre-loaded on my phone.

2. It advertises supposed local top news, yet when i open the app and search for my area it says "no results found!!" I uninstalled it... Have a good day!This news network has two faults to my way of thinking of the day.

3. .Seems to show nothing but old news, it's very irritating when it constantly showing the same thing every time it pop's up.It's obvious no one wants this garbage on their devices so just remove the application from the Playstore!I just don't have any use for this app.

4. It just showed up on my phone, I can't even open the app, and I don't want to disable, I want to uninstall! Where's that option? Ummm, the app is non existent.

5. I get plenty of news local and world news on television.

6. Explain in detail how to uninstall!Not impressed at all.

7. First, it doesn't report current stories.

8. And, secondly, it presents it's stories before any unlocking of the face page.

9. It starts with mostly morning briefings of entertainment.

10. Sorry I am just being honest.

11. Good if you are desirous of such.

Steps to Troubleshoot & Fix News Issues

1. Fix News Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart News: Restarting the app will resolve most errors.
  2. Update the News App. Here is how:
    1. On Android goto PlayStore » Search for "News" » Open News - Your Breaking Stories » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for News » click "UPDATE".
  3. Clear News - Your Breaking Stories app cache: Clearing cached data will force your app to retrieve the latest data directly from News servers.
    1. On Android, goto Settings » Apps » Select "News - Your Breaking Stories" » click Storage » click "Clear Cache".
  4. Check News app permissions. If any of these permissions required to use your device's features are disenabled, News might not work.
  5. Uninstall and reinstall News. If nothing else has worked, completely uninstall News then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing News not working


2. Fix News Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to News not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, News may not be able to connect to the Internet when running in the background.

Reported Issues

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