Contact Ba Customer Service

Why should I report an Issue with Baby + | Your Baby Tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Philips Consumer Lifestyle B.V. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. We’re trusted by over 80 million parents for our pregnancy and baby apps, so let us guide you through the first 1,000 days with our baby growth trackers and baby development trackers, together with useful tools to help you record your exciting newborn milestones and memories!

2. Download the most beloved Baby+, your baby tracker for baby development and baby growth now!

3. Download the Baby+ tracker app to help you track your baby’s growth, development and upcoming milestones.

4. This Baby App is not intended for medical use, or to replace the advice of a trained medical doctor.

5. Pregnancy + and Baby + have been trusted by over 80 million parents.

6. The Baby + tracker app wishes you and your baby a happy and memory-filled first year together!

7. Philips Consumer Lifestyle B. V. disclaims any liability for the use or misuse you make based on the App, which is provided to you on a general information basis only and not as a substitute for personalised medical advice.

8. Baby born? Congratulations!

9. If you have any concerns about your health or your baby’s, consult with your doctor, paediatrician or healthcare provider immediately.

10. Plus read lots of supportive articles and watch breastfeeding video guides for free!

1. Contacted the developer so hopefully we can get our data back.The new version is horrible for tracking sleep, feedings and diapers because it doesn't present the data in any meaningful way.

2. It would be helpful to just see the feeding patterns, but it would be even better to have a feature that showed both feedings and the sleep schedule.I really like this app cause it helps us keep track of feedings and diaper changes as well as sleep patterns.

3. The front end is great but they clearly have a regression in the back-end data management that needs review.I love this app, very easy to navigate and add Feed, diaper changes, sleeping times, also have a diary section.

4. Only can add 3 children, wish to add moreI love being able to easily and simply track feedings, diapers, pumping expression, and sleeping, as well as other important things such as growth.

5. There is no point in me entering my data into a list- I could just use a notepad! Please fix or revert to old version.I've found this app very useful to track feeding and sleeping especially.

6. The only way I've found to track that is to put it in the notes on the closest feeding, and then it doesn't show unless you click on that particular feeding.I love the app but the syncing doesn't work.

7. Also, all of this shows in a graph for those of us that prefer graphs.Very helpful for keeping track of feedings and diaper changes.

8. Other than that, very helpful.UPDATE: The customer service is fantastic! They were able to retrieve all the missing data.

9. The nursing timer is a must for all breastfeeding mamas! At a glance on the home page of the app, I can see how long it was since the last fill-in-the-blank, and it really helps me be able to predict when babygirl is going to need to be fed, or is likely to sleep, etc.

10. It's very easy for me to use to track feedings and diaper changes.

11. If multiple devices attempt to record data hours or days of data will be lost.

1. Fix Ba Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ba: Restarting the app will resolve most errors.
2. Update the Ba App. Here is how:
   1. On Android goto PlayStore » Search for "Ba" » Open Baby + | Your Baby Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ba » click "UPDATE".
3. Clear Baby + | Your Baby Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Ba servers.
   1. On Android, goto Settings » Apps » Select "Baby + | Your Baby Tracker" » click Storage » click "Clear Cache".
4. Check Ba app permissions. If any of these permissions required to use your device's features are disenabled, Ba might not work.
5. Uninstall and reinstall Ba. If nothing else has worked, completely uninstall Ba then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ba not working

2. Fix Ba Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ba be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ba not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ba may not be able to connect to the Internet when running in the background.