Published by HomeyLabs Inc

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Homey?



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  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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What users are saying

1. There are many other little bugs that were annoying but could be forgiven, but the photo part was a deal breaker for me.Tried to make this work as it is a good concept but the app just won't function.

2. What differentiates this app most from other chore apps and what I was looking forward to most is that you can take a photo of the completed chore, but unfortunately that's one of the buggy parts.

3. The app seems to do exactly what I need, but doesn't work.Loved it until price hike! We were loving this app as a family, even with the $24.99/yr subscription cost.

4. Won't be renewing a subscription as the value return is not equal to the monetary output.Very easy to do the things required, but whenever I take a picture, it lags because of the amount of darkness.

5. Not sure that the premium features are worth the money.I love the app but there a few things here and there that are a little frustrating but not so much as to hinder the effectiveness of the apps overall function.

6. Once a child completes a responsibility and sends you a photo, if you don't approve the responsibility on their first go, the child has to re-take a photo, but that photo never shows up and the responsibility shows as complete.

7. It was easy for us to manage our daughter's pocket money virtually and 'pay out' in cash only as needed, and easy for our daughter to see her jobs and how she could save for different goals with different savings jars.

8. App crashes ALL THE TIME! Some features like rotating chores and things are a little difficult to make work.

9. After getting some chores and things setup to test with my kids we finally had to cancel and uninstall.

10. And it doesn't have to be dark in the room; the floor can be black and the desk as well, so it is very difficult to take some pictures because of that reason.

11. I like the UI and the flow of chores and jobs.Disappointed Downloaded and set it up for my two teenagers to use with their new phones.

Steps to Troubleshoot & Fix Homey Issues

1. Fix Homey Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Homey: Restarting the app will resolve most errors.
  2. Update the Homey App. Here is how:
    1. On Android goto PlayStore » Search for "Homey" » Open Homey - Chores and Allowance » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Homey » click "UPDATE".
  3. Clear Homey - Chores and Allowance app cache: Clearing cached data will force your app to retrieve the latest data directly from Homey servers.
    1. On Android, goto Settings » Apps » Select "Homey - Chores and Allowance" » click Storage » click "Clear Cache".
  4. Check Homey app permissions. If any of these permissions required to use your device's features are disenabled, Homey might not work.
  5. Uninstall and reinstall Homey. If nothing else has worked, completely uninstall Homey then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Homey not working


2. Fix Homey Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Homey be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Homey not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Homey may not be able to connect to the Internet when running in the background.

Reported Issues

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