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Contact Hello Ba Customer Service
Published by HelloBaby Inc
Report an issue with Hello Ba.
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Why should I report an Issue with Hello Baby: Parenting app for best baby moments?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of HelloBaby Inc to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
Hello Ba Customer Insights
1. Very bad i couldn't create videos using daily snapshots....pls help me...... It has my lo beautiful snapsПо факту не работает((( оч жаль((( загружаю фотки и вместо них белое поле...а очень хотелось пользоваться приложением...Sign up button doesn't work on Android.
2. А также хотелось бы, чтобы можно было делать начальной страницей свою ленту, а не комьюнити.does not save snapshotsvery cool appBest parental app ever.
3. FAIL!В новой версии видео снэпшота после сохранения сильно растягивается в ширину.
4. Hello from Palo Alto.Couldn't use on android.
Steps to Troubleshoot & Fix Hello Ba Issues
1. Fix Hello Ba Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Hello Ba: Restarting the app will resolve most errors.
- Update the Hello Ba App. Here is how:
- On Android goto PlayStore » Search for "Hello Ba" » Open Hello Baby: Parenting app for best baby moments » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Hello Ba » click "UPDATE".
- Clear Hello Baby: Parenting app for best baby moments app cache: Clearing cached data will force your app to retrieve the latest data directly from Hello Ba servers.
- On Android, goto Settings » Apps » Select "Hello Baby: Parenting app for best baby moments" » click Storage » click "Clear Cache".
- Check Hello Ba app permissions. If any of these permissions required to use your device's features are disenabled, Hello Ba might not work.
- Uninstall and reinstall Hello Ba. If nothing else has worked, completely uninstall Hello Ba then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Hello Ba not working
2. Fix Hello Ba Server issues & Internet Connection
- Check network connection: An unstable Internet will make Hello Ba be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Hello Ba not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Hello Ba may not be able to connect to the Internet when running in the background.
