Published by HelloBaby Inc

contact Hello Baby: Parenting app for best baby moments Chat with our AI-based Hello Ba Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Hello Ba?



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Why chat with our AI Hello Ba Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Hello Ba.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. Very bad i couldn't create videos using daily snapshots....pls help me...... It has my lo beautiful snapsПо факту не работает((( оч жаль((( загружаю фотки и вместо них белое поле...а очень хотелось пользоваться приложением...Sign up button doesn't work on Android.

2. А также хотелось бы, чтобы можно было делать начальной страницей свою ленту, а не комьюнити.does not save snapshotsvery cool appBest parental app ever.

3. FAIL!В новой версии видео снэпшота после сохранения сильно растягивается в ширину.

4. Hello from Palo Alto.Couldn't use on android.

Steps to Troubleshoot & Fix Hello Ba Issues

1. Fix Hello Ba Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Hello Ba: Restarting the app will resolve most errors.
  2. Update the Hello Ba App. Here is how:
    1. On Android goto PlayStore » Search for "Hello Ba" » Open Hello Baby: Parenting app for best baby moments » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hello Ba » click "UPDATE".
  3. Clear Hello Baby: Parenting app for best baby moments app cache: Clearing cached data will force your app to retrieve the latest data directly from Hello Ba servers.
    1. On Android, goto Settings » Apps » Select "Hello Baby: Parenting app for best baby moments" » click Storage » click "Clear Cache".
  4. Check Hello Ba app permissions. If any of these permissions required to use your device's features are disenabled, Hello Ba might not work.
  5. Uninstall and reinstall Hello Ba. If nothing else has worked, completely uninstall Hello Ba then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Hello Ba not working


2. Fix Hello Ba Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Hello Ba be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Hello Ba not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Hello Ba may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!

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