Published by Heartland Media on Aug 21, 2024

Report an issue with KEZI 9 News.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with KEZI 9 News?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Heartland Media to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About KEZI 9 News

1. The KEZI 9 News To Go app delivers Live, Local, Late Breaking news coverage anywhere you are.

2. Get KEZI 9 News coverage of late breaking news, the most important local news stories, StormTracker 9 weather forecasts, and severe weather alerts to keep your family safe.

KEZI 9 News Customer Insights

1. why aren't they addressing the issues? favorite news most hated app!I have the kezi app, works great, I get alerts on news, wish I could get alerts on local road conditions, so I don't drive into stopped , backed up traffic everywhereSensationalized news with no regard to public well being, and definitely totally disregarding non biased news broadcast.

2. Cut down please.Can't disable push notifications and emails to the dev about it bounce.I like kezi because it's local news with compassion.

3. Using this app is extremely frustrating you can't just watch the news unfortunately and that's what I downloaded it for I would not waste my time with it get another alternative.

4. Everything they report feeds on fear and personal opinions and beliefs without a thought on the general public's perspective and day to day living.This app is ridiculous with ads.

5. It streams in the middle of a section and you miss part of it if it doesn't have a section on what you want to see you just miss it.Often when you contact them about an issue, the staff that ANSWER the phn have an IDK or IDC attitude.

6. Make better.crashes every time I try to open a news story.

7. I like kezi because they aren't filled with anger and they don't try to steer opinions.

8. Currently, have attempted to get a 'horizontal' full view screen and all you get is the same, small screen w/ a filler in black.

9. There are plenty of stations out there who will feed the needs and desires of every political and social viewpoint.

10. Too small on the iphone...no matter the size of device.

11. Here in 2022 KEZI has truly gone backwards.

Steps to Troubleshoot & Fix KEZI 9 News Issues

1. Fix KEZI 9 News Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart KEZI 9 News: Restarting the app will resolve most errors.
  2. Update the KEZI 9 News App. Here is how:
    1. On Android goto PlayStore » Search for "KEZI 9 News" » Open KEZI 9 News » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KEZI 9 News » click "UPDATE".
  3. Clear KEZI 9 News app cache: Clearing cached data will force your app to retrieve the latest data directly from KEZI 9 News servers.
    1. On Android, goto Settings » Apps » Select "KEZI 9 News" » click Storage » click "Clear Cache".
  4. Check KEZI 9 News app permissions. If any of these permissions required to use your device's features are disenabled, KEZI 9 News might not work.
  5. Uninstall and reinstall KEZI 9 News. If nothing else has worked, completely uninstall KEZI 9 News then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing KEZI 9 News not working


2. Fix KEZI 9 News Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make KEZI 9 News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to KEZI 9 News not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, KEZI 9 News may not be able to connect to the Internet when running in the background.

Reported Issues