Published by Aftograf LLC on Jul 30, 2024

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Why should I report an Issue with Hammer Print?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Aftograf LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Hammer Print Customer Insights

1. Switched phones recently and it autoupdated to a version where I have to pay to print anything? So rather than wasting my money, I installed the FREE HP app instead (which works great and has lots of neat features) and am deleting this one as quickly as I can.After years of using this app, over the course of several phones, it is still the best! Just like Hammermill paper.

2. Not sure why the app requires certain permissions (e.g., access to my contacts), but it does what it is designed to do very well.I was having some issues with the native print app on my phone and two tablets connecting to our Canon 920 series printer.

3. Altograf LLC should either make it work or take it off the market--not great for its reputation or that of Hammermill, whose paper I intend to avoid buying in the future even though there is some in my printer now.Junk! I had this app and it work free for years.

4. It will print out a "test sheet" so you know your printer is recognized, then wants $$$ for even one additional print.

5. When I tried to renew the license, I kept getting the same message (many times), so I uninstalled the app and then tried to re-install it but kept getting the message "There was an error while downloading Hammer Print.

6. Did some research, downloaded this Hammer app to my phone and tablets and for the past year and a half have had no issues whatsoever printing from any of the devices, including all forms of Word, Excel, documents, sheetmusic or diagrams.

7. I downloaded the app several months ago for free and it seemed to work well on various tablets but then it stopped working and indicated that the license needed to be renewed.

8. I refreshed the printer a few times, but it still will not print using this app.

9. And it uploads to my 2 cloud storage! It's got a few connection hiccups sometimes, but I think it's more my WI-FI setup and finicky authentication on 3rd party apps, than this printer app.

10. When I installed it, it was an amazing app for the occasional print that I needed to do from my phone (as most items I print through my computer).

11. It made me think it was a software issue when trying to print and troubleshooting steps stated to fix it the issue I needed to reinstall.

Steps to Troubleshoot & Fix Hammer Print Issues

1. Fix Hammer Print Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Hammer Print: Restarting the app will resolve most errors.
  2. Update the Hammer Print App. Here is how:
    1. On Android goto PlayStore » Search for "Hammer Print" » Open Hammer Print » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hammer Print » click "UPDATE".
  3. Clear Hammer Print app cache: Clearing cached data will force your app to retrieve the latest data directly from Hammer Print servers.
    1. On Android, goto Settings » Apps » Select "Hammer Print" » click Storage » click "Clear Cache".
  4. Check Hammer Print app permissions. If any of these permissions required to use your device's features are disenabled, Hammer Print might not work.
  5. Uninstall and reinstall Hammer Print. If nothing else has worked, completely uninstall Hammer Print then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Hammer Print not working


2. Fix Hammer Print Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Hammer Print be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Hammer Print not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Hammer Print may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Can I please get a refund. This app is not compatible with my printer.

    — by Marcos Francisco Rivera cantero 2 years ago