1. Switched phones recently and it autoupdated to a version where I have to pay to print anything? So rather than wasting my money, I installed the FREE HP app instead (which works great and has lots of neat features) and am deleting this one as quickly as I can.After years of using this app, over the course of several phones, it is still the best! Just like Hammermill paper.
2. Not sure why the app requires certain permissions (e.g., access to my contacts), but it does what it is designed to do very well.I was having some issues with the native print app on my phone and two tablets connecting to our Canon 920 series printer.
3. Altograf LLC should either make it work or take it off the market--not great for its reputation or that of Hammermill, whose paper I intend to avoid buying in the future even though there is some in my printer now.Junk! I had this app and it work free for years.
4. It will print out a "test sheet" so you know your printer is recognized, then wants $$$ for even one additional print.
5. When I tried to renew the license, I kept getting the same message (many times), so I uninstalled the app and then tried to re-install it but kept getting the message "There was an error while downloading Hammer Print.
6. Did some research, downloaded this Hammer app to my phone and tablets and for the past year and a half have had no issues whatsoever printing from any of the devices, including all forms of Word, Excel, documents, sheetmusic or diagrams.
7. I downloaded the app several months ago for free and it seemed to work well on various tablets but then it stopped working and indicated that the license needed to be renewed.
8. I refreshed the printer a few times, but it still will not print using this app.
9. And it uploads to my 2 cloud storage! It's got a few connection hiccups sometimes, but I think it's more my WI-FI setup and finicky authentication on 3rd party apps, than this printer app.
10. When I installed it, it was an amazing app for the occasional print that I needed to do from my phone (as most items I print through my computer).
11. It made me think it was a software issue when trying to print and troubleshooting steps stated to fix it the issue I needed to reinstall.
Can I please get a refund. This app is not compatible with my printer.