Contact WTOK News Customer Service

Why should I report an Issue with WTOK News?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Gray Television, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. A total waste of time.I've had this app for quite awhile but the recent update is awful, I click on a story which takes longer to load and the after reading a few sentences the whole story is goneTotally not dependable on my Android.

2. You should also see about refining the settings so that I can set my alerts to tell me about freeze warnings and tornadoes but nothing else if I so choose.Every time you read a story and then hit back, it always jumps back to the top story instead of where you were.

3. This is what should have been done Along time ago but it is a wonderful thing you did, And everyone thanks wtok for your help.

4. I'd prefer to NOT have an advertisement pop up every time I open the app, especially when said advertisement has no appeal to me in any way at all.

5. You are so Sweet ❤️❤️❤️😍 Keep it up.This app hasn't been updated in months.

6. Sometimes I try to open the app just to read the news and it won't open then either.

7. Worthless.I've been seeing the same news since installing the app.

8. Please fixI get alerts but the app won't open.

9. This app should be updated dailySeems the app has gone to an all advertising format.

10. Stories take a lot longer to load than previous version.

11. Buffers and even stops playing even with 5 bars strength.

1. Fix WTOK News Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WTOK News: Restarting the app will resolve most errors.
2. Update the WTOK News App. Here is how:
   1. On Android goto PlayStore » Search for "WTOK News" » Open WTOK News » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WTOK News » click "UPDATE".
3. Clear WTOK News app cache: Clearing cached data will force your app to retrieve the latest data directly from WTOK News servers.
   1. On Android, goto Settings » Apps » Select "WTOK News" » click Storage » click "Clear Cache".
4. Check WTOK News app permissions. If any of these permissions required to use your device's features are disenabled, WTOK News might not work.
5. Uninstall and reinstall WTOK News. If nothing else has worked, completely uninstall WTOK News then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WTOK News not working

2. Fix WTOK News Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WTOK News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WTOK News not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WTOK News may not be able to connect to the Internet when running in the background.