Contact WSAW News Customer Service

Why should I report an Issue with WSAW News?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Gray Television, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I only wanted it for school closings and delays anyway but cant make it far enough to even enable itFast, easy, and very informative from the different sections to the push notifications.Its storming now and I thought i would put this app on my chromebook because I dont get channel 7 at home and I only get channel 2 and 5 and direct tv cancelled or whatever so i go to open it and it got to the main page and then the white box came on and forced close how is this supose to help us lol so please fix this app so i can please fix itGood luck getting it to stream.

2. May have to uninstall very soon.I miss the radar map.want to see where and when storms areLove wsaw news but I don't like when your in there and want to read a article that it wants to take it to your web browser and then it's filled with ads waow don't do that.

3. All of the other news reports are much larger.No matter what I do, I keep getting network errors.

4. Why are you wsaw need to fix that.keeps force closing so I cant even check anything.

5. App is useless.This app sucks, constantly telling me to retry, can't load the current story, needs some serious upgrade.

6. I used to use it on a regular basis but ever since the last update in January it is very difficult to even open to use.

7. It will not update stories beyond the ones that show up when the app is first downloaded.

8. Running a LG Android phone.Getting very upset with the app.

9. within 20 seconds of opening the app it force closes.

10. Went on a browser on their website and that worked better.

11. I tried my settings and it is at the maximum.

1. Fix WSAW News Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WSAW News: Restarting the app will resolve most errors.
2. Update the WSAW News App. Here is how:
   1. On Android goto PlayStore » Search for "WSAW News" » Open WSAW News » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WSAW News » click "UPDATE".
3. Clear WSAW News app cache: Clearing cached data will force your app to retrieve the latest data directly from WSAW News servers.
   1. On Android, goto Settings » Apps » Select "WSAW News" » click Storage » click "Clear Cache".
4. Check WSAW News app permissions. If any of these permissions required to use your device's features are disenabled, WSAW News might not work.
5. Uninstall and reinstall WSAW News. If nothing else has worked, completely uninstall WSAW News then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WSAW News not working

2. Fix WSAW News Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WSAW News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WSAW News not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WSAW News may not be able to connect to the Internet when running in the background.