Published by Gray Television, Inc. on Aug 1, 2024

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Why chat with our AI WILX News Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of WILX News.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Please correct this problem! The problem still persists... I'm lowering the rating one star! Repair the app!!! Still crashes when I attempt to watch live... Now there are advertisements where the headlines are supposed to be, and I mean only advertisements! This latter problem seems to come and go... But it's annoying, and there's no excuse for it.Impartial and informative, when you used to be able to watch local news.

2. My GPS is enable, but app didn't add my location When I receive an alert on my home screen and access it to tap & open the message, it doesn't always take me to or open the full message on the app.I truly wish to give this app more, but recently the live feed crashes every time I attempt to access it.

3. My biggest complaint is the oversaturation ads and clickbait.I miss getting the FULL forecast notification in my notification bar every morning :( I don't always have time to sit watch TV or play with apps, so it was a nice quick read before getting out of bed.Takes forever to load if it even loads.

4. What's up with that? Like right now, all notifications are for yesterday yet already got a news notification for today but it doesn't show up to read????.

5. I WANT MY LOCAL NEWS BACK!This app is dated in its appearance home screen is far too busy with childlike design.

6. Also, Breaking news comes across, but then the App doesn't update so I can read the article about said news???!!!!.

7. Example; while viewing my settings & adding the schools I wanted to be notified of Closing & adding the Counties I wished to receive notice on, I have to use my phones back arrow to get out of the selection page & back to the settings page.

8. Now they call it Local Live News, and it has nothing to do with local events and happenings.

9. I do not know who developed this new version, but I would think they would test it defore distribution.Love to be informed on the breaking news.

10. Get rid of the pop-up ads and take me to the news instead of loading ads for 30 seconds.will tv 10 - this used to be a good app, but after the update on - 10/11/21 - it constantly force closes.

11. The raking news stories are often incomplete and poorly written as if grammar and punctuation no longer mattered.

Steps to Troubleshoot & Fix WILX News Issues

1. Fix WILX News Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WILX News: Restarting the app will resolve most errors.
  2. Update the WILX News App. Here is how:
    1. On Android goto PlayStore » Search for "WILX News" » Open WILX News » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WILX News » click "UPDATE".
  3. Clear WILX News app cache: Clearing cached data will force your app to retrieve the latest data directly from WILX News servers.
    1. On Android, goto Settings » Apps » Select "WILX News" » click Storage » click "Clear Cache".
  4. Check WILX News app permissions. If any of these permissions required to use your device's features are disenabled, WILX News might not work.
  5. Uninstall and reinstall WILX News. If nothing else has worked, completely uninstall WILX News then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WILX News not working


2. Fix WILX News Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WILX News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WILX News not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WILX News may not be able to connect to the Internet when running in the background.

Reported Issues

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