Contact 10/11 NOW News Customer Service

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1. Uninstalled.I use this on account of I enjoy the news and I find it interesting sometimes it offers a great more of information rather than seeing it on TV and it is a great more responsive to get a lot more of information faster than being able to see the TV it also has a better way of viewing the information when I miss my regular schedule aired time and you can always get the saved time for different things and day's of the timeThe new update is disappointing.

2. Clicking on a notification takes you to the story, but after reading a few sentences a full page ad pops up, and closing the ad takes you back to the app's homepage, so you have to navigate to the story if you want to finish reading it.

3. The iPad iPhone version well give an indication alert when there's breaking news or breaking weather the android version does not it is very disappointing.

4. I receive a notification about an updated story, just to find that the article hasn't updated and doesn't update for a few hours after the notificationwas sent out.

5. Whats the point of having this app if I need to jump on a desktop to be informed in a timly manner? Hopefully this is just a moble bug that can be fixed.The android version not as good as iPhone version .

6. I will be deleting this app.I like the app however, when you open the weather page a video will start to play of a meteorologist giving the forecast and your unable to stop it, and it will play repeatedly.

7. Had to delete it.Try to get the weather and app stops, not goodFor several weeks this app has not been showing any article titles when viewing the article list, before opening them.

8. Trash.More like "10/11 Later" with as much time as it takes to load.

9. I had my phone on speaker and made the mistake of opening the weather page of this app and it played over my conversation.

10. 90% of the time I just gave up waiting because if I let my screen automatically shut off then it just never loads, so I would have to keep touching the screen to keep it on and hope the app eventually loads.

11. Would be nice if it stayed on the story.App never wants to load.

1. Fix 10/11 NOW News Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart 10/11 NOW News: Restarting the app will resolve most errors.
2. Update the 10/11 NOW News App. Here is how:
   1. On Android goto PlayStore » Search for "10/11 NOW News" » Open 10/11 NOW News » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 10/11 NOW News » click "UPDATE".
3. Clear 10/11 NOW News app cache: Clearing cached data will force your app to retrieve the latest data directly from 10/11 NOW News servers.
   1. On Android, goto Settings » Apps » Select "10/11 NOW News" » click Storage » click "Clear Cache".
4. Check 10/11 NOW News app permissions. If any of these permissions required to use your device's features are disenabled, 10/11 NOW News might not work.
5. Uninstall and reinstall 10/11 NOW News. If nothing else has worked, completely uninstall 10/11 NOW News then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing 10/11 NOW News not working

2. Fix 10/11 NOW News Server issues & Internet Connection

1. Check network connection: An unstable Internet will make 10/11 NOW News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to 10/11 NOW News not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, 10/11 NOW News may not be able to connect to the Internet when running in the background.