contact AusweisApp2

Contact AusweisApp2

Published by Governikus GmbH & Co. KG
Updated: Mar 9, 2023



Report an issue with AusweisApp2.
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with AusweisApp2?


  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Governikus GmbH & Co. KG to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.



AusweisApp2 Features and Description

Die AusweisApp2 ist eine Software, die Sie auf Ihrem Smartphone/Computer/Tablet installieren, um sich mit Ihrem Personalausweis, Ihrem elektronischen Aufenthaltstitel oder der eID-Karte für Unionsbürger:innen online auszuweisen. Alle weiterführenden Informationen finden Sie unter www.ausweisapp.bund.de Prüfen Sie, ob Ihr Mobilgerät geeignet ist: https://www.ausweisapp.bund.de/mobile-geraete Die Barrierefreiheitserklärung zur Software finden Sie unter: https://www.ausweisapp.bund.de/barrierefreiheit-app

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Troubleshoot and Solve Common AusweisApp2 Issues


How to Fix AusweisApp2 Not Working, Crashes, has Errors, Is Unresponsive, has Black screen/White screen:


To resolve these issues with AusweisApp2, we will start with troubleshooting the service itself and then account issues, then potential problems with your device. Let's get started:

  1. Check if AusweisApp2 is down for everyone and not just you: A good way to know if it's not working for everyone is to check Appcontacter AusweisApp2 user reports here >>. If other users are reporting that AusweisApp2 is down, you'll need to wait until AusweisApp2 itself fixes the issue.

  2. Clear AusweisApp2 app cache: Clearing cached data will force.....

Reported Issues


No Issues reported yet. Be the first to report one!



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