Contact RTI Customer Service

Why should I report an Issue with RTI Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of RTI Côte d'Ivoire to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. La RTI en tant que premier média de service public offre toute l'actualité politique, culturelle, économique et sociale de la Côte d'Ivoire via ses chaînes TV et Radios. - Regarder les meilleurs programmes TV (Emissions ; Journaux TV ; documentaires ; magazines et débats) en Replay, gratuitement en tout lieu et tout temps. - Retrouvez les vidéos de toutes les émissions, Journaux TV, documentaires, magazines débats, culturels et politiques du Groupe RTI .

2. Cette application mobile est un produit de la Radiodiffusion Télévision Ivoirienne (RTI Côte d'Ivoire) développée par sa Direction RTI Digital.

3. Cette innovation est principalement marquée par la possibilité de suivre en Streaming les chaines TV (RTI 1, RTI 2 et LA3) via un smartphone ou une tablette.

4. RTI Mobile, est une expérience unique développée par l’équipe de la Direction digitale du groupe RTI.

5. Téléchargez gratuitement dès maintenant la nouvelle version de l’application RTI Mobile !

1. When Côte d'Ivoire is playing the app stops working...Was working fine until suddenly not working since 2 days...TV channels are not available for most of the timeGood App! however this App crashes sometimes so 👍🏼 Please work to inprove itNot bad La radio may in problèmeBonne reception sans problèmes et images bien claires.

2. Thank for your help.Super👌 ! Ça me permet de suivre les actualité de chez moi par tous ou je suis, I always fell am at home 🏡 👏👏👏.

3. It doesn't work when cote d'ivoire is playing.

4. SANOGO-NEW YORK.I love this app,it's very excellent 200%Bon contenu.

5. Could you suggest what we could possibly do for the app to work properly in UK.

6. But need some improvements to make it best👍Useless app.

7. Why😔 Please could you do something about it.

8. Felicitation!!!! Mr.

9. App utile.

1. Fix RTI Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart RTI: Restarting the app will resolve most errors.
2. Update the RTI App. Here is how:
   1. On Android goto PlayStore » Search for "RTI" » Open RTI Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for RTI » click "UPDATE".
3. Clear RTI Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from RTI servers.
   1. On Android, goto Settings » Apps » Select "RTI Mobile" » click Storage » click "Clear Cache".
4. Check RTI app permissions. If any of these permissions required to use your device's features are disenabled, RTI might not work.
5. Uninstall and reinstall RTI. If nothing else has worked, completely uninstall RTI then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing RTI not working

2. Fix RTI Server issues & Internet Connection

1. Check network connection: An unstable Internet will make RTI be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to RTI not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, RTI may not be able to connect to the Internet when running in the background.