Contact GoGuardian Parent App Customer Service

Why should I report an Issue with GoGuardian Parent App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of GoGuardian to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If your child’s school uses GoGuardian and enables parent reporting, you can use this app to obtain direct access to the data you need to have open and honest conversations with your child.

2. Do you wonder about the content your child interacts with on school-issued devices?

3. See which websites, apps, and extensions your child uses.

4. Gain internet controls for school-issued devices at home.

5. Also, if your child’s school uses GoGuardian Teacher, see how often teachers have issued intervention commands, like locking screens or closing tabs.

1. Now I can't do work without being watched 24/7 and I certainly am having my privacy violated which adds onto my paranoia/anxiety which has made my anxiety skyrocket and as a result it was too crippling to keep up with work and I am not on the path of failing nearly every class.

2. Not allowing the kids access to more apps than they need to complete school work is beneficial.

3. Thanks for that.This app keeps closing down and making my computer restart there are so many ads like every 2 minutes u get an ad, there are many bugs that are causing my computer to act up 😬 don't install.

4. The concept is also very creepy when I think about it.....I was already having bad work anxiety with my schoolwork and could barely get assignments done but I was okay enough to use what little willpower I had to push through enough to get decent grades.

5. It can see all of the apps open on personal non-school issued devices and record the whole screen with pause/play controlled by the teacher.

6. I got this app to see what my kids were doing and making sure they stay on topic with their work.

7. Also teachers can basically shut your computer down if your on a wrong site and I need to do my work.

8. Its evading kids privacy and its weird.

9. If your being controlled by someone else this app should tell you who you're being controlled by and their email address.

10. Id be fine if it just controlled chrome but the fact that it controls everything just is terrible.

11. With the increasing pressures of this era of society, we feel pushed into using more social media than is necessary.

1. Fix GoGuardian Parent App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart GoGuardian Parent App: Restarting the app will resolve most errors.
2. Update the GoGuardian Parent App App. Here is how:
   1. On Android goto PlayStore » Search for "GoGuardian Parent App" » Open GoGuardian Parent App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GoGuardian Parent App » click "UPDATE".
3. Clear GoGuardian Parent App app cache: Clearing cached data will force your app to retrieve the latest data directly from GoGuardian Parent App servers.
   1. On Android, goto Settings » Apps » Select "GoGuardian Parent App" » click Storage » click "Clear Cache".
4. Check GoGuardian Parent App app permissions. If any of these permissions required to use your device's features are disenabled, GoGuardian Parent App might not work.
5. Uninstall and reinstall GoGuardian Parent App. If nothing else has worked, completely uninstall GoGuardian Parent App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing GoGuardian Parent App not working

2. Fix GoGuardian Parent App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make GoGuardian Parent App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to GoGuardian Parent App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, GoGuardian Parent App may not be able to connect to the Internet when running in the background.