Published by GMA New Media, Inc. on Nov 8, 2024

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  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of GMA News.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. 12/02/22 I have to uninstall and reinstall your app every 10 days for the audio to work continuously.Just open the app and this is what is happening, again, the radio live stream KEEPS STOPPING and CRASHING down.

2. Can anyone suggest for a solution?Love the app, but I think there's too much clutter in it making my experience with its interface not user-friendly like when I scroll through the news, the app is skipping some frames like I have a 24hz screen that should be 60hz smooth.

3. Did everything from uninstalling, to reinstalling, to restarting, to power off, to power on...what more can be done to make the radio streaming work??? Data is more than enough to use and wi-fi is very strong connection/signal.

4. Now, I know this isn't my phone's problem because Google News feels so smooth even with a pile of news.

5. Please please please fix this, and also if possible, a dark mode option by making the app usable even in dark places like during night time would be nice.At first I like the services offered.

6. Other than that, the radio is great, daily news reports are great too.

7. But it was more than a bit inconvenient, so maybe you should fix that.UI is as good as it can get in a news app, I would definitely love to see a more professional-looking interface though.

8. Attached video clip or photo flickers and then eventually disappears when scrolling /reading the news.

9. Dark mode option feels buggy.There's no audio for the past 3days.

10. Would recommend to anyone looking for a news app.Certain improvements were made: 1.

11. Ads immediately cover the interface and news headlines.

Steps to Troubleshoot & Fix GMA News Issues

1. Fix GMA News Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart GMA News: Restarting the app will resolve most errors.
  2. Update the GMA News App. Here is how:
    1. On Android goto PlayStore » Search for "GMA News" » Open GMA News » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GMA News » click "UPDATE".
  3. Clear GMA News app cache: Clearing cached data will force your app to retrieve the latest data directly from GMA News servers.
    1. On Android, goto Settings » Apps » Select "GMA News" » click Storage » click "Clear Cache".
  4. Check GMA News app permissions. If any of these permissions required to use your device's features are disenabled, GMA News might not work.
  5. Uninstall and reinstall GMA News. If nothing else has worked, completely uninstall GMA News then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing GMA News not working


2. Fix GMA News Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make GMA News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to GMA News not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, GMA News may not be able to connect to the Internet when running in the background.

Reported Issues

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