Contact GMA News Customer Service

Why should I report an Issue with GMA News?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of GMA New Media, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The app's regular features include news and image content from the various section of GMANews Online: News, Sports, Money, SciTech, Showbiz, Lifestyle, and Opinion.

2. You may also share content to Facebook, Twitter, and email from within the GMA News Online app.

3. GMANews Online, compatible with tablets and smartphones, continues to deliver breaking news in the Philippines and around the world.

4. When an Internet connection is detected, news stories, photos, and videos are automatically updated with the latest content.

5. A link on each article gives you the option to view it on the GMA News Online mobile site.

6. When browsing offline, the application loads the most recently downloaded news content.

7. Get alerts and notifications on your device when a breaking news story is published.

8. Customize your GMA News app by choosing your favorite sections and the number of articles that will be displayed.

9. Thank you for using GMA News Online.

10. It also showcases videos from GMA and GMA News TV.

11. You can then browse the news at your leisure.

1. 12/02/22 I have to uninstall and reinstall your app every 10 days for the audio to work continuously.Just open the app and this is what is happening, again, the radio live stream KEEPS STOPPING and CRASHING down.

2. Can anyone suggest for a solution?Love the app, but I think there's too much clutter in it making my experience with its interface not user-friendly like when I scroll through the news, the app is skipping some frames like I have a 24hz screen that should be 60hz smooth.

3. Did everything from uninstalling, to reinstalling, to restarting, to power off, to power on...what more can be done to make the radio streaming work??? Data is more than enough to use and wi-fi is very strong connection/signal.

4. Now, I know this isn't my phone's problem because Google News feels so smooth even with a pile of news.

5. Please please please fix this, and also if possible, a dark mode option by making the app usable even in dark places like during night time would be nice.At first I like the services offered.

6. Other than that, the radio is great, daily news reports are great too.

7. But it was more than a bit inconvenient, so maybe you should fix that.UI is as good as it can get in a news app, I would definitely love to see a more professional-looking interface though.

8. Attached video clip or photo flickers and then eventually disappears when scrolling /reading the news.

9. Dark mode option feels buggy.There's no audio for the past 3days.

10. Would recommend to anyone looking for a news app.Certain improvements were made: 1.

11. Ads immediately cover the interface and news headlines.

1. Fix GMA News Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart GMA News: Restarting the app will resolve most errors.
2. Update the GMA News App. Here is how:
   1. On Android goto PlayStore » Search for "GMA News" » Open GMA News » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GMA News » click "UPDATE".
3. Clear GMA News app cache: Clearing cached data will force your app to retrieve the latest data directly from GMA News servers.
   1. On Android, goto Settings » Apps » Select "GMA News" » click Storage » click "Clear Cache".
4. Check GMA News app permissions. If any of these permissions required to use your device's features are disenabled, GMA News might not work.
5. Uninstall and reinstall GMA News. If nothing else has worked, completely uninstall GMA News then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing GMA News not working

2. Fix GMA News Server issues & Internet Connection

1. Check network connection: An unstable Internet will make GMA News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to GMA News not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, GMA News may not be able to connect to the Internet when running in the background.