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1. If I click on the restore button, I have a list of existing backup files, and the folder scrolls slowly across the top, but that folder cannot be located, neither on the phone nor through a USB computer connection.

2. Bottom line useless waste of time.OUTSTANDING! FAST! ACCURATE! ------- No more need for troublesome & inaccurate Google contact syncing!------- This application does its job perfectly every, single time.

3. Lastly if you are quick enough or can click the tiny part of the button showing behind the add it doesn't property attach the file to the email and I couldn't find the file where it was indicating it was stored.

4. So, I sent my phone an e-mail with the MCBackup I kept on my computer, double clicked it and in less than one minute all of my contacts were back.

5. The programmer seem very unwilling to disclose where should the back up file be stored for the purpose of restoration.When I send the .vcf file to my computer via email, Gmail will not forward it.

6. All of the "send" options require wifi, internet or bluetooth, none of which this phone can use.Was good but now crashes on Samsung S9 and S20.

7. All and all a great app and a time saver without being invasive to force you to upload your data to their cloud unlike some other apps.Stupid program.

8. 2) If you have multiple phone numbers for a contact, the default flag for the main number is not exported.

9. Next the default to limit contacts to only those with a phone number is absurd.

10. I did not want to use Google synced contacts for a restore because it is always missing some and many are corrupt or missing data.

11. I've cleared cache, uninstalled and re-installed, removed my phone's firewall, gave app all permissions, but no luck.

1. Fix MCBackup Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MCBackup: Restarting the app will resolve most errors.
2. Update the MCBackup App. Here is how:
   1. On Android goto PlayStore » Search for "MCBackup" » Open MCBackup - My Contacts Backup » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MCBackup » click "UPDATE".
3. Clear MCBackup - My Contacts Backup app cache: Clearing cached data will force your app to retrieve the latest data directly from MCBackup servers.
   1. On Android, goto Settings » Apps » Select "MCBackup - My Contacts Backup" » click Storage » click "Clear Cache".
4. Check MCBackup app permissions. If any of these permissions required to use your device's features are disenabled, MCBackup might not work.
5. Uninstall and reinstall MCBackup. If nothing else has worked, completely uninstall MCBackup then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MCBackup not working

2. Fix MCBackup Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MCBackup be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MCBackup not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MCBackup may not be able to connect to the Internet when running in the background.