Published by GingerSoftware Inc. on Jun 10, 2024

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Ginger Keyboard?



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Why chat with our AI Ginger Keyboard Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Ginger Keyboard.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. If you made the upgrade pricing a reasonable one time fee I might consider keeping this keyboard.This app was easy to set up, runs smooth; no lag when appearing on the screen, a fun way to personalize a keyboard, great for writing emails, resumes and even reviews with the auto correction feature! Just an all around great addition to any device.

2. Will be looking for a better keyboard that doesn't do it just for the money.Ginger Keyboard works well but I did not like it because of the upgrade pricing.

3. I did an internet check once again, this time Ginger Keyboard appeared as being an excellent choice.

4. I use my Note 8 stylus even when I'm using the Qwerty keyboard but love that I can customize the background on your app! It'll definitely be a game changer if you added that.Everything on this keyboard feels kind of glitchy.

5. I love the sentence structure suggestion and I still can keep GIFs, etc., zero lost by switching.I really want a google alternative key board that works but it seems impossible to find.

6. Maybe 1 week wasn't enough, but my previous keyboard didn't have as many issues and my new keyboard seems to work better after only 2 days as well.

7. Having to pay a yearly subscription to continue using a feature makes no sense to me when there are other keyboards with similar features for free.

8. And the slightesslightest touch makes it switch to other language keyboard.

9. Frequently I find myself manually typing the word in instead of being able to select it from the list.

10. I'm sure that I'm not the only one turned off by the pricing model for this keyboard.

11. I do not use the swipe to text option however thus, I cannot comment on that aspect.for the most part Ginger works well but there are still some things that need to be worked into the program.

Steps to Troubleshoot & Fix Ginger Keyboard Issues

1. Fix Ginger Keyboard Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Ginger Keyboard: Restarting the app will resolve most errors.
  2. Update the Ginger Keyboard App. Here is how:
    1. On Android goto PlayStore » Search for "Ginger Keyboard" » Open Ginger Keyboard - Emoji, GIFs » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ginger Keyboard » click "UPDATE".
  3. Clear Ginger Keyboard - Emoji, GIFs app cache: Clearing cached data will force your app to retrieve the latest data directly from Ginger Keyboard servers.
    1. On Android, goto Settings » Apps » Select "Ginger Keyboard - Emoji, GIFs" » click Storage » click "Clear Cache".
  4. Check Ginger Keyboard app permissions. If any of these permissions required to use your device's features are disenabled, Ginger Keyboard might not work.
  5. Uninstall and reinstall Ginger Keyboard. If nothing else has worked, completely uninstall Ginger Keyboard then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Ginger Keyboard not working


2. Fix Ginger Keyboard Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Ginger Keyboard be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Ginger Keyboard not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Ginger Keyboard may not be able to connect to the Internet when running in the background.

Reported Issues

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