Published by Unidad Editorial, S.A. on Oct 17, 2024

contact El Mundo - Diario líder online Chat with our AI-based El Mundo Support
Avatar
Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with El Mundo?



characters left:

Why chat with our AI El Mundo Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of El Mundo.
  3. Skip support wait times and emailing back and forth. Get help immediately.

contact El Mundo - Diario líder online image 1   contact El Mundo - Diario líder online image 2


What users are saying

1. Very annoying.should allow some text selection and copy to enable non-native speakers to check translationsToo much publicity inserted among news.

2. It makes it really annoying.Intrusive ads everywhere and most of the content requires now a subscription.So many ads make it difficult to read the content.

3. After choosing to read an article it ALWAYS refreshes the list of articles and scrolls to the top.

4. But hey, they say it's a feature.Awful. You can not read anything with out being bombarded with advertisement and irrelevant videos.

5. You can't read text because keep s jumping to fit innumerable ads.

6. Scrolling through list of articles works.

7. Terrible user experienceCopy-paste doesnt work.

8. Don't know any other news app that bothersome.

9. Infos okay, handling sucks.

10. Pretty retarded.

Steps to Troubleshoot & Fix El Mundo Issues

1. Fix El Mundo Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart El Mundo: Restarting the app will resolve most errors.
  2. Update the El Mundo App. Here is how:
    1. On Android goto PlayStore » Search for "El Mundo" » Open El Mundo - Diario líder online » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for El Mundo » click "UPDATE".
  3. Clear El Mundo - Diario líder online app cache: Clearing cached data will force your app to retrieve the latest data directly from El Mundo servers.
    1. On Android, goto Settings » Apps » Select "El Mundo - Diario líder online" » click Storage » click "Clear Cache".
  4. Check El Mundo app permissions. If any of these permissions required to use your device's features are disenabled, El Mundo might not work.
  5. Uninstall and reinstall El Mundo. If nothing else has worked, completely uninstall El Mundo then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing El Mundo not working


2. Fix El Mundo Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make El Mundo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to El Mundo not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, El Mundo may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!