Contact Homeroom Customer Service

Why should I report an Issue with Homeroom?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Cluster Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Upload your photos safely to private classroom albums only parents and teachers can see, away from social media and the internet. 1. 3. • Network Access: We use network access to communicate with our servers for just about everything in the app including uploading photos, videos, comments, etc. • Location: We use location when you choose to post where you are, but we won't use your location otherwise. • Contacts: We show contacts you can invite to when building an album, and we only send invitations to people you choose to follow along.

2. Homeroom is an easy way to share what's happening in your classroom with your students' parents.

3. Your contacts will not be uploaded to our server. • Write External Storage: We use this permission if you choose to download photos from other members of your album.

1. It will let you put in the caption, but when you click to upload them, they just disappear.Was pretty good while it worked, but after 3 years of using this app, I stopped being able to post pictures about a month ago and haven't heard a peep from my emails to customer service.

2. I wish there was one app to look at all the apps for different classes.This is one negative star! First you can't upload more then 15 pictures at a time - well surprise there's more then 15 children in a class! It would be fine if it worked and you could add another 15.

3. Wish I could just see pictures that I have liked and not all of the pictures everytimeStill having difficulty uploading my profile picture (I can select it, but it won't save), and when I get an email notification that there are new updates, the app doesn't open, and I have to review all the updates via web.

4. I have loved using homeroom but I am really struggling to open the app, post pictures from phone, it is a limited view when you type on the computer, and I and my parents are not receiving notification.

5. Notifications have been wonky, too, but I can deal with that if I could still upload pictures.Love this app!!!! The availability to see into the child's classroom and see what is happening from day to day.

6. My parents love being connected to our class.I use this app for my center, and nobody with a Samsung phone can upload photos.

7. This makes it almost impossible to upload a specific file if the device has stored many videos.Average app.

8. Hope things can be fixed!Good App, however I am having difficulty posting pictures.

9. It doesn't matter if we try to upload from the photos app or the Homeroom app itself.

10. The issue seems to be uploading photos to our class album.

11. We have to take the time to email them to ourselves, then post from a computer, which is a huge waste of time, when it should only take a quick second from the app.

1. Fix Homeroom Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Homeroom: Restarting the app will resolve most errors.
2. Update the Homeroom App. Here is how:
   1. On Android goto PlayStore » Search for "Homeroom" » Open Homeroom » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Homeroom » click "UPDATE".
3. Clear Homeroom app cache: Clearing cached data will force your app to retrieve the latest data directly from Homeroom servers.
   1. On Android, goto Settings » Apps » Select "Homeroom" » click Storage » click "Clear Cache".
4. Check Homeroom app permissions. If any of these permissions required to use your device's features are disenabled, Homeroom might not work.
5. Uninstall and reinstall Homeroom. If nothing else has worked, completely uninstall Homeroom then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Homeroom not working

2. Fix Homeroom Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Homeroom be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Homeroom not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Homeroom may not be able to connect to the Internet when running in the background.