Contact 文学城 Customer Service

Why should I report an Issue with 文学城 - Wenxuecity.com?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Wenxuecity to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Can't search text.A lot of malice adsvideos only have audio without pictures.too much AD and very often page could not be loaded properlyThis app doesn't show pictures in the content.

2. Steal passwords and other personal information !!!This a half baked app needs immediate fixes while the fixes never come.

3. It takes ages to load the content, pls fix itBe aware!!! This app has access to your clipboard.

4. What's the point to ask the feedback? I rank it 0 if possible.always refresh constantly, no contents were pushed.Doesn't refresh.

5. So many ad, but still can not load some pages.The app is not working in Android recently.

1. Fix 文学城 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart 文学城: Restarting the app will resolve most errors.
2. Update the 文学城 App. Here is how:
   1. On Android goto PlayStore » Search for "文学城" » Open 文学城 - Wenxuecity.com » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 文学城 » click "UPDATE".
3. Clear 文学城 - Wenxuecity.com app cache: Clearing cached data will force your app to retrieve the latest data directly from 文学城 servers.
   1. On Android, goto Settings » Apps » Select "文学城 - Wenxuecity.com" » click Storage » click "Clear Cache".
4. Check 文学城 app permissions. If any of these permissions required to use your device's features are disenabled, 文学城 might not work.
5. Uninstall and reinstall 文学城. If nothing else has worked, completely uninstall 文学城 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing 文学城 not working

2. Fix 文学城 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make 文学城 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to 文学城 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, 文学城 may not be able to connect to the Internet when running in the background.