Published by ITENSE on Oct 24, 2024

contact FullReader – e-book reader Chat with our AI-based FullReader Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with FullReader?



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Why chat with our AI FullReader Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of FullReader.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. It functions mostly as it should, although its always been a little quirky in my experience.I've paid for the app to remove ads, but I have 3 issues: 1) I wish I could set a default TTS voice as every time I start a new book it defaults to the same voice I dislike forcing me to dig into the menu.

2. The ability to configure custom pronunciation rules would be really cool (I've used other apps that did that).I get a "preparing files" window when trying to scan for epubs with zero progress bar indicating if it's doing anything at all.

3. 2) It seems to have issues remembering my last position when using TTS, sometimes starting a book on page one when it was reading page 100 to me.

4. There's also no way to only select certain directories, you're forced to scan the entire device (and I'm assuming memory cards) which could be why the "preparing files" dialog was on the screen so long before I exited the app.

5. I'd give details if I could, however it just disappears.So frustrating! I knew I would need to get a premium version of some eReader for my needs but this has so many popup ads I can't even evaluate it properly, it seems like it has a lot of good features, but configuring them is obscure.

6. Two suggestions: Please allow an easier way to change brightness than having to click out of the book,then the settings icon thing,then brightness bar.

7. Please allow bulk addition of files to a collection from explorer and other places.now I have to add to collection one by one, but if I "select all",there's no way to add all to collection.

8. is there a timer? it says "Download do..." for a second before it pulls my book back up at the position the TTS had stopped at.

9. Recently the apps has been crashing at random times, while opening a book, while speech is going, etc.

10. If I select start at previous position, it starts at a position I was at likely an hour or two ago.

11. It might have started because of a new phone (Moto g7) or because I have too many books! {Edit response} The problem is not TTS! Minus a star for not reading my issue (above).

Steps to Troubleshoot & Fix FullReader Issues

1. Fix FullReader Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FullReader: Restarting the app will resolve most errors.
  2. Update the FullReader App. Here is how:
    1. On Android goto PlayStore » Search for "FullReader" » Open FullReader – e-book reader » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FullReader » click "UPDATE".
  3. Clear FullReader – e-book reader app cache: Clearing cached data will force your app to retrieve the latest data directly from FullReader servers.
    1. On Android, goto Settings » Apps » Select "FullReader – e-book reader" » click Storage » click "Clear Cache".
  4. Check FullReader app permissions. If any of these permissions required to use your device's features are disenabled, FullReader might not work.
  5. Uninstall and reinstall FullReader. If nothing else has worked, completely uninstall FullReader then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FullReader not working


2. Fix FullReader Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FullReader be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FullReader not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FullReader may not be able to connect to the Internet when running in the background.

Reported Issues

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