Published by Airtable on Nov 15, 2024

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Why should I report an Issue with Airtable?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Airtable to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Airtable

1. Airtable goes beyond text by giving you rich fields like attachments and links to records in other tables.

2. Airtable is a fast and flexible way to create tables to keep track of anything.

3. Despite its simplicity, Airtable has a robust data model underneath that's more sophisticated than a spreadsheet.

4. Organize anything you can imagine with Airtable, a modern database created for everyone.

5. On the web, you can edit your records using a simple spreadsheet interface.

6. Share data with others and then watch as updates and comments are updated in real-time.

7. On your mobile device, your records are presented as tap-friendly cards.

8. Switch between views to get different perspectives on the same underlying tables.

9. Airtable is collaborative to the core.

10. Download and use for free.

11. Whether you're trying to create a list of sales leads, an employee directory, or a product catalog, we have you covered.

Airtable Customer Insights

1. You can add linked records but you can't remove linked records from the mobile app, which is very inconvenient, especially if want to re-assign a record, or you add an assignment by accident.This is an excellent app but I do have a couple of feature requests.

2. It's ok except for the fact that it doesn't want to work at all for me unless I have a full wifi signal Which can be very frustrating when trying to access a file on a job site.

3. The functionality of the Android app vs the desktop app is very limited to the point of making the app practically useless.

4. Otherwise good appI want to love this app - Airtable is very cool on the desktop.

5. I can edit a record; see my results right there in the table; go away and edit some other record; and come back and find the first record's changes gone.

6. And third, it could really use a night mode, and/or AMOLED mode, that would not only be easier on your eyes, but save battery life (as is the case when you use black pixels for the background, instead of dark grey).

7. At least there aren't any ads.Overall I really like this app, it's very good for what I'm trying to do, but it feels like every week there's some major update and I need to learn how to navigate everything again, or it just complicates things.

8. Everything else has to be done on my laptop, making me wonder why they bothered to make an Android app in the first place.

9. Unfortunately, they do not allow access to the web browser version on android devices.

10. The app looks and feels nothing like the desktop version so it can be disorienting to switch between them.

11. The desktop browser version works great.

Steps to Troubleshoot & Fix Airtable Issues

1. Fix Airtable Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Airtable: Restarting the app will resolve most errors.
  2. Update the Airtable App. Here is how:
    1. On Android goto PlayStore » Search for "Airtable" » Open Airtable » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Airtable » click "UPDATE".
  3. Clear Airtable app cache: Clearing cached data will force your app to retrieve the latest data directly from Airtable servers.
    1. On Android, goto Settings » Apps » Select "Airtable" » click Storage » click "Clear Cache".
  4. Check Airtable app permissions. If any of these permissions required to use your device's features are disenabled, Airtable might not work.
  5. Uninstall and reinstall Airtable. If nothing else has worked, completely uninstall Airtable then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Airtable not working


2. Fix Airtable Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Airtable be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Airtable not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Airtable may not be able to connect to the Internet when running in the background.

Reported Issues