Published by Ferrero Trading Lux S.A. on Nov 6, 2024

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Why should I report an Issue with Applaydu Play & Discover?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ferrero Trading Lux S.A. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Applaydu Play & Discover

1. Applaydu by Kinder welcomes LET’S STORY! , a new island where your kids can create their own tales and engage in stories. In LET’S STORY! , children can choose characters, destinations, and plots and create stories from images to audio.

2. Watch your kids create stories with LET’S STORY! , express feelings with EMOTIVERSE, explore diverse learning themes, and engage in AR experiences.

3. Applaydu by Kinder is a safe learning world for your kids, filled with various themed islands to grow through playing.

4. Let your children immerse themselves in the educational world of Applaydu NATOONS, where inspiring stories and learning games await!

5. Your kids can learn about math and letters, and unleash their imagination by creating stories on the new LET’S STORY! island.

6. Various game types, from logic puzzles, racing, stories, AR activities, feelings & emotions exploration on EMOTIVERSE to animal petting, offer an immersive learning experience.

7. Your kids can create with drawings, coloring, and playing with dinosaurs, or engage in educational games with math, numbers and letters.

8. Backed by science, these fun-filled games keep kids active & learning through the proven JOY OF MOVING Methodology—helping them grow, move, and thrive while having a blast at home!

9. They can also learn about feelings and emotions with the new EMOTIVERSE island, help injured animals with veterinary games, and care for the planet in NATOONS.

10. Your kids can also use the 3D scan to teleport their favorite characters to the Applaydu by Kinder AR world, to play and even talk to them.

11. Step into Applaydu by Kinder with inspiring educational games & stories.

Applaydu Play & Discover Customer Insights

1. Then he downloads the app, spends five minutes before realizing it is boring and leaves the situation disappointed rather than happy with the initial toy.I got this game to be ironic and tried it out and... I don't understand it, I mean I get it, the rules are too easy to understand but there are too many things to do(like alot) and this game doesn't make sense I played it for maybe half an hour and I would not know how to describe it even looking at the game description it doesn't tell me much.

2. So happy we found this.I give this game 5 stars simply because it's SAFE! I don't have to worry about my 5 year old grandson being hit by questionable adds that are rated M in my opinion during game play.

3. It's a fine game and I normally don't play children's video games but I just imagine its not any different from other games.

4. I also love the different games that stimulate thinking, encourage imagínation play, creating stories where he's the hero, the creative art, it's just a wonderful app we've had installed a long time, and while we install others and eventually remove them, this one stays.

5. Thank you for creating such a wonderful app!This is a great game for kids to learn, but there is a few issues.

6. Loads of things at the start of the game that kids won't enjoy.

7. 😡😡😡💩💩This game is poop 💩.What a fun interactive game for my 5 year old.

8. I like that he can unlock characters by playing games as well as find characters in the eggs.Bad idea to put an app download in a kinder egg.

9. Would recommend for parents who want their kids to actually use the toys that come in kinder eggs.Terrible idea.

10. The ability to take pictures of a toy and have the game bring it to life is amazing.

11. Love this interactive game.

Steps to Troubleshoot & Fix Applaydu Play & Discover Issues

1. Fix Applaydu Play & Discover Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Applaydu Play & Discover: Restarting the app will resolve most errors.
  2. Update the Applaydu Play & Discover App. Here is how:
    1. On Android goto PlayStore » Search for "Applaydu Play & Discover" » Open Applaydu Play & Discover » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Applaydu Play & Discover » click "UPDATE".
  3. Clear Applaydu Play & Discover app cache: Clearing cached data will force your app to retrieve the latest data directly from Applaydu Play & Discover servers.
    1. On Android, goto Settings » Apps » Select "Applaydu Play & Discover" » click Storage » click "Clear Cache".
  4. Check Applaydu Play & Discover app permissions. If any of these permissions required to use your device's features are disenabled, Applaydu Play & Discover might not work.
  5. Uninstall and reinstall Applaydu Play & Discover. If nothing else has worked, completely uninstall Applaydu Play & Discover then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Applaydu Play & Discover not working


2. Fix Applaydu Play & Discover Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Applaydu Play & Discover be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Applaydu Play & Discover not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Applaydu Play & Discover may not be able to connect to the Internet when running in the background.

Reported Issues

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