Contact PianoPlay Customer Service

Why should I report an Issue with PianoPlay: 1D?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of FanFUN to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Also, why don't it have all the songs? I wanted gotta be you😤 #TheAdventurousAdventuresOfOneDirectionI'm going to uninstall this app because this game does not contains all songs of one direction.

2. I wanted one direction songs, but all I got was some crappy song that played on every single 'song' .

3. I think this app can be better if you add a song of them called taken.oh this is a great up please improve that all of the songs are here in the cause i really enjoy it -C.

4. The lyrics weren't even right!It sucks that it has the words but not singing them.

5. This game is genuinely terrible.

6. I wouldn't recommend this app.

1. Fix PianoPlay Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PianoPlay: Restarting the app will resolve most errors.
2. Update the PianoPlay App. Here is how:
   1. On Android goto PlayStore » Search for "PianoPlay" » Open PianoPlay: 1D » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PianoPlay » click "UPDATE".
3. Clear PianoPlay: 1D app cache: Clearing cached data will force your app to retrieve the latest data directly from PianoPlay servers.
   1. On Android, goto Settings » Apps » Select "PianoPlay: 1D" » click Storage » click "Clear Cache".
4. Check PianoPlay app permissions. If any of these permissions required to use your device's features are disenabled, PianoPlay might not work.
5. Uninstall and reinstall PianoPlay. If nothing else has worked, completely uninstall PianoPlay then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PianoPlay not working

2. Fix PianoPlay Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PianoPlay be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PianoPlay not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PianoPlay may not be able to connect to the Internet when running in the background.