Published by FanFUN

contact PianoPlay: 1D Chat with our AI-based PianoPlay Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with PianoPlay?



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Why chat with our AI PianoPlay Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of PianoPlay.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. Also, why don't it have all the songs? I wanted gotta be you😤 #TheAdventurousAdventuresOfOneDirectionI'm going to uninstall this app because this game does not contains all songs of one direction.

2. I wanted one direction songs, but all I got was some crappy song that played on every single 'song' .

3. I think this app can be better if you add a song of them called taken.oh this is a great up please improve that all of the songs are here in the cause i really enjoy it -C.

4. The lyrics weren't even right!It sucks that it has the words but not singing them.

5. This game is genuinely terrible.

6. I wouldn't recommend this app.

Steps to Troubleshoot & Fix PianoPlay Issues

1. Fix PianoPlay Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PianoPlay: Restarting the app will resolve most errors.
  2. Update the PianoPlay App. Here is how:
    1. On Android goto PlayStore » Search for "PianoPlay" » Open PianoPlay: 1D » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PianoPlay » click "UPDATE".
  3. Clear PianoPlay: 1D app cache: Clearing cached data will force your app to retrieve the latest data directly from PianoPlay servers.
    1. On Android, goto Settings » Apps » Select "PianoPlay: 1D" » click Storage » click "Clear Cache".
  4. Check PianoPlay app permissions. If any of these permissions required to use your device's features are disenabled, PianoPlay might not work.
  5. Uninstall and reinstall PianoPlay. If nothing else has worked, completely uninstall PianoPlay then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PianoPlay not working


2. Fix PianoPlay Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PianoPlay be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PianoPlay not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PianoPlay may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!