Contact Kanji Words Customer Service

Why should I report an Issue with Kanji Words?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of FalsinSoft to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Instead of studying the words individually the game select a random word from JLPT list and proposes a set of kanji to be used to compose the word shown.

2. This simply game allow to study japanese kanji words using a different approach than similar apps.

3. In case of an error the right and wrong kanji are shown in a table.

4. For each correct answer, the difficulty increases by entering more kanji to choose from.

5. Please, in case you find some bug or problem, before leave a negative comment here in Play Store contact me for report the problem.

1. Would be nice to mix more words into learning queueOne of the greatest apps to train memory on vocabulary and full kanji words.

2. To create custom subsets would be a great addition then!! 👍Is it possible to change amount of taps required to one? The sensor not always recognize double tap and therefore you have to do 4/6 taps for 1 kanji selection.

3. よろしくお願いします。Everything is good but how to change the level to N3? I'm trying to change from the general setting but it's not changing instead it's going back to the menu.. It's working perfectly fine now after the update 😊It's good but the hiragana is sometimes different to what the audio is pronouncing.

4. But it contains Chinese Style Kanji (Hanzi?) which is confusing and I don't think it's a good way to learn Japanese Kanji.

5. You choose a word with two Kanji from three tiles.

6. There is also a bug that causes the words studied to stay completed after switching to the next level.It really is a good app and I would have gave it 5★.

7. The problem is that : it's too easy! Please know that the more challenge the user puts to learn a word the more it sticks on to the permanent memory of the individual.

8. The way they move after picking one to answer field is slowing me down, because I need to check them once again after the pick.アプリが大好き。However, it would be nice if it had a hard mode where there was no hiragana.

9. I would like to have option to lock kanji tiles from pool in place.

10. I am using Samsung Tablet S7+ and can't fully benefit from it.Can be helpful for learning, but words flash by a bit too quickly.

11. So distracting I cannot even use the app.Nice app for memorizing kanji.

1. Fix Kanji Words Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Kanji Words: Restarting the app will resolve most errors.
2. Update the Kanji Words App. Here is how:
   1. On Android goto PlayStore » Search for "Kanji Words" » Open Kanji Words » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kanji Words » click "UPDATE".
3. Clear Kanji Words app cache: Clearing cached data will force your app to retrieve the latest data directly from Kanji Words servers.
   1. On Android, goto Settings » Apps » Select "Kanji Words" » click Storage » click "Clear Cache".
4. Check Kanji Words app permissions. If any of these permissions required to use your device's features are disenabled, Kanji Words might not work.
5. Uninstall and reinstall Kanji Words. If nothing else has worked, completely uninstall Kanji Words then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Kanji Words not working

2. Fix Kanji Words Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Kanji Words be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Kanji Words not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Kanji Words may not be able to connect to the Internet when running in the background.