Check Factory Reset Guide app permissions. If any of these permissions required to use your device's features are disenabled, Factory Reset Guide might not work.
Uninstall and reinstall Factory Reset Guide. If nothing else has worked, completely uninstall Factory Reset Guide then reinstall.
Restart your device. Last, restarting your device can often clear most problems causing Factory Reset Guide not working
2. Fix Factory Reset Guide Server issues & Internet Connection
Check network connection: An unstable Internet will make Factory Reset Guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
Disable VPN: VPN can cause connection errors and lead to Factory Reset Guide not working. Make sure all VPNs are off
Enable background data: When Background data is turned off, Factory Reset Guide may not be able to connect to the Internet when running in the background.
Reported Issues
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