Published by Imagen Digital on Aug 27, 2024

contact Excélsior Chat with our AI-based Excélsior Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Excélsior?



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Why chat with our AI Excélsior Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Excélsior.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Adiós Excélsior.👋Mala app tarda muchísimo tiempo en cargar un artículoNavegación difícil hacia atrás, al terminar de leer un artículo y regresar al home se refresca todo y te tira al inicio.

2. Ustedes nos quieren a poner a leer en esta era digital donde las imagined son muy importantes? Están muy equivocados.

3. Ya intenté varias veces hacerlo e incluso re-instale la app pero de nada sirvió.

4. Ya estaremos bajando otra aplicación de noticias que nos de el servicio que deseamos.

5. Ojalá y algún día mejore.No puedo desactivar las notificaciónes.

6. También, no le vendría nada mal un rediseño al interfaz de usuario, eh.

7. Que pasó con Excélsior TV? Por que la quitaron? Excelsior TV era muy servicial.

8. Ésta versión no lo es tanto.

9. Ojalá que lo arreglen.

10. noticias.

11. noticia dentro d la app.

Steps to Troubleshoot & Fix Excélsior Issues

1. Fix Excélsior Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Excélsior: Restarting the app will resolve most errors.
  2. Update the Excélsior App. Here is how:
    1. On Android goto PlayStore » Search for "Excélsior" » Open Excélsior » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Excélsior » click "UPDATE".
  3. Clear Excélsior app cache: Clearing cached data will force your app to retrieve the latest data directly from Excélsior servers.
    1. On Android, goto Settings » Apps » Select "Excélsior" » click Storage » click "Clear Cache".
  4. Check Excélsior app permissions. If any of these permissions required to use your device's features are disenabled, Excélsior might not work.
  5. Uninstall and reinstall Excélsior. If nothing else has worked, completely uninstall Excélsior then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Excélsior not working


2. Fix Excélsior Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Excélsior be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Excélsior not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Excélsior may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!