Published by EWTN Religious Catalogue on Sep 26, 2024

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with EWTN?



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  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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What users are saying

1. On the fire app they eliminated closed captioning completely as an option and on my phone app the box is there but if you select it the video crashes with a "playback error." I have even uninstalled and reinstalled each day hoping this was fixed to no avail.

2. Revert to the old design, please.EWTN keeps messing with a good thing and ruining it for elderly folks and others with special needs.

3. I'd also love to see an option to set a notification when a certain program comes on! Otherwise, it's a good app, and I like all of the content available on it.There were a lot of complaints about the app being buggy.

4. Either way menus and operation are far too complicated for those who are most at risk during this pandemic.I love the content but the app shuts down every 10 minutes when listening to audio on demand.

5. They have too many apps named EWTN, in my case for fire TV, which causes voice commands to fail every time.

6. Thank God it works really good now!Eliminated CC - crashes when selected.

7. If my elderly mother asks it to "open EWTN", which is installed, it tries to install the EWTN Player which is the wrong app.

8. When I select "Forgot password" I get a pop-up window that tells me my email address.

9. can't listen to more than a few minutes before app crashes.Used to work fine.

10. Twenty bucks down the drain.The app takes a very long time to load, a d isnjumpy when it first opens.

11. Finally, it allowed me to choose a region and continue using the app.The app occasionally hiccups on startup and I have to wait to use it as it pretends to crash.

Steps to Troubleshoot & Fix EWTN Issues

1. Fix EWTN Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart EWTN: Restarting the app will resolve most errors.
  2. Update the EWTN App. Here is how:
    1. On Android goto PlayStore » Search for "EWTN" » Open EWTN » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for EWTN » click "UPDATE".
  3. Clear EWTN app cache: Clearing cached data will force your app to retrieve the latest data directly from EWTN servers.
    1. On Android, goto Settings » Apps » Select "EWTN" » click Storage » click "Clear Cache".
  4. Check EWTN app permissions. If any of these permissions required to use your device's features are disenabled, EWTN might not work.
  5. Uninstall and reinstall EWTN. If nothing else has worked, completely uninstall EWTN then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing EWTN not working


2. Fix EWTN Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make EWTN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to EWTN not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, EWTN may not be able to connect to the Internet when running in the background.

Reported Issues

— 4 years ago by Melanie Côté

Just purchased an iPhone 11 and the EWTN app only displays the Bible section only. Is there a work around? The app worked fine on my other iPhone 7plus and I enjoyed it immensely!