Contact Doodle Customer Service

Why should I report an Issue with Doodle : Draw | Joy?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of DrawAPP to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Used to be great for the kids to keep them occupied but a recent update has increased the advert size and now they hit the advert and click out every ten seconds, pointless and uninstalled.I'm sorry but I hat this game I dont mind the ads but some times they pop up where the tools are and I cant switch colorsIt's one of the best games I've played.

2. I'm a good drawer but when I saw this I installed immediate it's a really good gameThis ready made app , it's only teaching drawing for future generation ...why you are cheating.Paid for app to remove ads and option to change color of utensil disappeared.

3. 😡Too boring but can you do more of this that princess and princeI love this game I love drawing its so glittery and its so chinyThe ap is cool but please make the tool bar invisibleTo many adsThis is so cool.

1. Fix Doodle Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Doodle: Restarting the app will resolve most errors.
2. Update the Doodle App. Here is how:
   1. On Android goto PlayStore » Search for "Doodle" » Open Doodle : Draw | Joy » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Doodle » click "UPDATE".
3. Clear Doodle : Draw | Joy app cache: Clearing cached data will force your app to retrieve the latest data directly from Doodle servers.
   1. On Android, goto Settings » Apps » Select "Doodle : Draw | Joy" » click Storage » click "Clear Cache".
4. Check Doodle app permissions. If any of these permissions required to use your device's features are disenabled, Doodle might not work.
5. Uninstall and reinstall Doodle. If nothing else has worked, completely uninstall Doodle then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Doodle not working

2. Fix Doodle Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Doodle be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Doodle not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Doodle may not be able to connect to the Internet when running in the background.