Contact SketchPad Customer Service

Why should I report an Issue with SketchPad - Doodle On The Go?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Kanishka_Developer to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. SketchPad aims to provide a simple way to turn your screen into a canvas without any hassle.

2. On Android 10 onwards, due to changes in how storage works, all pictures are saved to "/Android/data/com. kanishka_developer.

3. Saving Sketches to "/DCIM/Camera/" should make the images show up in most Gallery apps.

4. The Storage path can be changed to a directory of your choice in Settings to suit your needs.

5. Unlike most other drawing apps, SketchPad keeps it clean.

6. The focus of the SketchPad Project has always been on the User Experience.

7. You can get started on your Sketch pretty much straightaway after the app is installed. No setup required. It's really that simple.

8. The Storage permission is required only to save your Sketches to your device.

9. However, sharing your Sketches with others might not work without a network connection.

10. SketchPad is capable of working offline.

11. Draw, illustrate, sketch, doodle, or scribble - the choice is up to you.

1. Kudos, developers!Super easy to use! The features supported my creative drawing.There are a couple of weird things on the app it only has one brush and everything is very basic, not a bad thing but you can't do much detail and inexperienced a glitch where I couldn't erase but that might just be me.

2. Only problem: my Galaxy Gallery app doesn't display the updated SketchPad directory Only suggestions: Let me set image save directory; save to SDCard.Good app.

3. Sure, we've got the paintbrush, but what about Pencil, Crayon, jagged brushes, or even just like a line drawing or zoom function.

4. It's supposed to turn your black draw color white but it doesn't do that instantly; takes a little finnicking.

5. (Also, if you want to export your doodles, you have to go into settings and allow it to access your data.)It was fine in the beginning, but it got laggy and slow later.

6. Clear, clean UI, easy to use, and unlike the other apps I tried it doesn't force you to work the way it thinks you should work.

7. Its pretty good and easy to understand, but my only idea is a fill tool; that would be super helpful.

8. Not trying to nit pick, I know drawing applications are difficult, just a bit of room to grow.For basic drawing this app would be fine.

9. Screen capture works better than save, and saving to sketchbook by Autodesk allows cleanup with mega brushes and layer options.

10. The app works fine for me, I am able to doodle things that I've got stuck in my head with relative ease.

11. (2) The ability to save and load different sketches (something like Google Docs) will be super useful.

1. Fix SketchPad Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SketchPad: Restarting the app will resolve most errors.
2. Update the SketchPad App. Here is how:
   1. On Android goto PlayStore » Search for "SketchPad" » Open SketchPad - Doodle On The Go » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SketchPad » click "UPDATE".
3. Clear SketchPad - Doodle On The Go app cache: Clearing cached data will force your app to retrieve the latest data directly from SketchPad servers.
   1. On Android, goto Settings » Apps » Select "SketchPad - Doodle On The Go" » click Storage » click "Clear Cache".
4. Check SketchPad app permissions. If any of these permissions required to use your device's features are disenabled, SketchPad might not work.
5. Uninstall and reinstall SketchPad. If nothing else has worked, completely uninstall SketchPad then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SketchPad not working

2. Fix SketchPad Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SketchPad be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SketchPad not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SketchPad may not be able to connect to the Internet when running in the background.