Published by Euronews on Nov 7, 2024

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Why should I report an Issue with Euronews - Daily, live TV news?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Euronews to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Euronews - Daily, live TV news

1. Follow all the news live and continuously through articles, reports and videos. 5 - Giving access to trusted & relevant news from a European Independent newsroom.

2. Euronews covers news and human stories to bring a comparative view on how things are going in European countries.

3. Catch the latest breaking news, watch the hot topic and world news in the Euronews app. • The offline mode: download the articles for an offline reading.

4. Euronews is an international news media, providing news with a European perspective to a worldwide audience in 17 languages, both on TV and digital platforms.

5. Live european & international news with the Euronews application.

6. It reaches over 400 million TV homes across in 160 countries, including 68% of homes in the European Union + the United Kingdom.

7. Note: the offline mode can be combined with the data savings feature.

8. Once you enable Euronews’ offline mode, you can safely switch your smartphone to Airplane mode.

9. In that case, downloading content will use less data.

10. Your feedback is essential for us to continue developing our app.

11. Send us your comments and suggestions on these new features via the application on the menu "" Rate us"" or by email at appsupport@euronews. com. • Available in English only on Arabic, Persian and Turkish editions. • Functionality not available in Turkey and Singapore due to distribution rights, in the English language.

Euronews Customer Insights

1. The videos get stuck at times, so perhaps the app should be able to adjust the video resolution based on the internet speed.Really interesting and quick app to get daily news in European countries.had to disable permission for this app to show me notifications as there is no option to keep notifications, but silent.

2. Many so-called "current" news articles are stale or dated, e.g. on June 16, 2023 an article entitled "Easter travel: UK travellers urged..." EASTER news in the month of JUNE??? Laughable.Pretty good.

3. Way too many ads and there are odd periods where the latest news keep spinning one after another and then hours of some side investigative documentaries that go on without any news reports in between.Those of us who use the phone app, I believe, use it to watch or listen to Euronews while we drive, cook, shower etc.

4. Also removing the anker-person and the longer form from the morning news has turned me off Euronews.Was a very good news service, in English and good in spanish.

5. --- Android settings now provides the option for notifications to be customised, e.g. whether or not to display on lock screen, whether to make a sound, to use custom sounds etc or even disabled completely.

6. Okay.The news is sometimes of high quality/relevancy with shocking exceptions (see further about old articles) but is loaded with ads, many of which are click-bait ads, false news etc.

7. The new format Euronews has chosen where they subtitle non- English (or non-other language) interviews instead of the voice-over they used to use, makes the app less user friendly.

8. It's rather annoying and a worrying sign that Euronews might be going down that path of unwarranted and rather annoying design changes.

9. It should work out of the box.Excellent news source.

10. You ask what you can do: you need to add the option for your notifications to be silent.This app only works correct just after installing it.

11. This used to be one of the best news apps out there.

Steps to Troubleshoot & Fix Euronews Issues

1. Fix Euronews Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Euronews: Restarting the app will resolve most errors.
  2. Update the Euronews App. Here is how:
    1. On Android goto PlayStore » Search for "Euronews" » Open Euronews - Daily, live TV news » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Euronews » click "UPDATE".
  3. Clear Euronews - Daily, live TV news app cache: Clearing cached data will force your app to retrieve the latest data directly from Euronews servers.
    1. On Android, goto Settings » Apps » Select "Euronews - Daily, live TV news" » click Storage » click "Clear Cache".
  4. Check Euronews app permissions. If any of these permissions required to use your device's features are disenabled, Euronews might not work.
  5. Uninstall and reinstall Euronews. If nothing else has worked, completely uninstall Euronews then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Euronews not working


2. Fix Euronews Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Euronews be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Euronews not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Euronews may not be able to connect to the Internet when running in the background.

Reported Issues

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