Published by MTV Lebanon SAL on Sep 2, 2024

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Why should I report an Issue with mtv Al Lubnaniya?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MTV Lebanon SAL to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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mtv Al Lubnaniya Customer Insights

1. It would be appreciated if you can fix this.I subscribed to the app it didn't work on my phone or on my tv and now I can't cancel the subscription as it seems that the app has some issues.i contacted customer service with no reply !! Very disappointedIt's not that good the live stream always pauses by himself and "playback failed" appears it makes the person watching so mad that he have to exit the app and reopened so it work again and it's not because of the internet I tried it on data.

2. However there are TWO main disadvantages: 1) Adds appear even with premium subscription! 2) When you turn ON live broadcasting, there is NO option to go back to the home page!!!I will give 4 stars just because there is lack of sharing each specific news on social media especially on WhatsApp.

3. I tried uninstalling then reinstalling the App and I have not been able to login in to my account since, everytime i try it gives me the unexpected error msg again .

4. so please checkFix your app please! I created an account using my gmail, after si finished they said that they sent email on the gmail I used to verify it, when I searched my inbox I didn't find anything.

5. The only way I can watch MTV is on my phone and mirror to my TV.We paid for this service and the live as well as programs do not work most of the time.

6. I tried to enter via FB account, an error appeared and I couldn't register.The app is good.

7. Hope it will be fixed soon.it ' s a very nice App but Since yesterday i have been receiving unexpected error messages whenever i try to watch the programs on the App.

8. And again fix the casting issueI have sent numerous emails to the developer and have not received a single response.

9. I'm able to watch with no interruption; Netflix, YouTube, HBO Max, Hulu Amazon Prime, but not MTV.

10. For example, other lebanese news application there is sharing on WhatsApp.

11. Very bad quality and performance compared to other TVs apps!Not working (unexpected error) since a couple of days.

Steps to Troubleshoot & Fix mtv Al Lubnaniya Issues

1. Fix mtv Al Lubnaniya Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart mtv Al Lubnaniya: Restarting the app will resolve most errors.
  2. Update the mtv Al Lubnaniya App. Here is how:
    1. On Android goto PlayStore » Search for "mtv Al Lubnaniya" » Open mtv Al Lubnaniya » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for mtv Al Lubnaniya » click "UPDATE".
  3. Clear mtv Al Lubnaniya app cache: Clearing cached data will force your app to retrieve the latest data directly from mtv Al Lubnaniya servers.
    1. On Android, goto Settings » Apps » Select "mtv Al Lubnaniya" » click Storage » click "Clear Cache".
  4. Check mtv Al Lubnaniya app permissions. If any of these permissions required to use your device's features are disenabled, mtv Al Lubnaniya might not work.
  5. Uninstall and reinstall mtv Al Lubnaniya. If nothing else has worked, completely uninstall mtv Al Lubnaniya then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing mtv Al Lubnaniya not working


2. Fix mtv Al Lubnaniya Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make mtv Al Lubnaniya be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to mtv Al Lubnaniya not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, mtv Al Lubnaniya may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hi I would like to cancel my subscription

    — by Albira 10 months ago

  • Please I would like to cancel my subscription

    — by Albira 10 months ago

  • Unsubscribe

    — by Ephrem 10 months ago

  • Please cancel my subscription

    — by Zyad Haroun 2 years ago

  • Hello I live in qatar and its been 3 days I cannot open the application its bot working! Please advise what shall I do, its not payment problem for sure.

    — by Reine Dib 2 years ago

  • hello I would like to cancel my subscription.

    — by Zahraa Haidar 2 years ago