Published by ESVS

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  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of ESVS.
  3. Skip support wait times and emailing back and forth. Get help immediately.



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Steps to Troubleshoot & Fix ESVS Issues

1. Fix ESVS Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ESVS: Restarting the app will resolve most errors.
  2. Update the ESVS App. Here is how:
    1. On Android goto PlayStore » Search for "ESVS" » Open ESVS » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ESVS » click "UPDATE".
  3. Clear ESVS app cache: Clearing cached data will force your app to retrieve the latest data directly from ESVS servers.
    1. On Android, goto Settings » Apps » Select "ESVS" » click Storage » click "Clear Cache".
  4. Check ESVS app permissions. If any of these permissions required to use your device's features are disenabled, ESVS might not work.
  5. Uninstall and reinstall ESVS. If nothing else has worked, completely uninstall ESVS then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ESVS not working


2. Fix ESVS Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ESVS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ESVS not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ESVS may not be able to connect to the Internet when running in the background.

Reported Issues

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